I'm having a problem with my Premiere Elements 11 which has start happening recently. This problem occurs after I sucessfully open & close any of my projects in Premiere Elements 11. After closing Premiere and trying to go back on it when I want to use it again it stops responding when it reaches Exporter Quick Time Host.bundle. I have a OSX version 10.8.4 and QuickTime Player version 10.2. Does anyone know if this problem can be fix?
The footage that's in the project that I'm working on is from 2 different camcorders. One is a Sony DCR SR68 with the video format being MPEG-2 video, AC3 and its resolution being 720 x 480. The other camcorder is a Canon VIXIA HF R10 with the video format being AVCHD and its resolution being 1920 x 1080.
But here's the thing about the Canon camera. I got the videos from each other the camcorders into my computer by just copying the video files into a folder on my desktop. But here's the thing about the Canon camcorder, when I try to copy the videos from this camcorder I had to copy the whole folder which is named "PRIVATE" and the videos in this folder plays on the Quick Time Player.
When I started my project in Premiere Elements 11, I imported all the videos I copy into my computer into my project by going to Add Media > Files and Folders. The videos from Sony camcorder were mpg. and the videos from the Canon camcorder were mts.
I duplicated 2 of the videos from the "PRIVATE" folder by going into Quick Time Player > File > Duplicate. I imported these 2 videos into my project file the same way I did with the other videos. But I deleted the duplicated videos in my Project Asset panel yesterday when Premiere Elements was acting up.
Plus, my Premiere Elements 11 opens up without any stops/not responding because of this whole Exporter Quick Time Host.bundle after I restart my computer. I don't want to keep doing this since it's messing up my work flow. And that's what's going on.
You're mixing two very different resolutions and formats of video in your project -- which version 11 can do, but not without some potential liabilty. But if it works for you, it works. If not, then you'll need to do it the more straightforward way.
I'm not sure what you're doing when you "I duplicated 2 of the videos from the "PRIVATE" folder by going into Quick Time Player > File > Duplicate" or why you're doing it, so I can't comment. But you should ensure that your footage stays in its original format when you bring it into Premiere Elements: MPEG for the Sony and MTS for the Canon. These formats include indicators that the program uses when it imports them to determine their properties.
In version 11, the first clip you set on your timeline will, by default, set your project's settings. What are your project settings? You can see them listed under your Edit menu.
You may also want to manually set up a project manually using the settings for Full AVCHD 1920x1080, even if you don't actually use this project. This will cue the program to download and activate the necessary components for working with AVCHD video and may prevent you're seeing that strange message you're seeing.
A friend of mine suggest that I convert the footage from the Canon camcorder into MPEG since it would look weird if the final product of my project has a HD look & SD look in it. It because of this I duplicated the 2 videos from the PRIVATE folder. I want to convert the AVCHD videos into MPEG.
You definitely should not convert the MTS file to an MPEG before you load it into the same project with your Sony footage. Not in version 11.
Converting is touchy business. If you don't create the file you need precisely you often end up with a file that's actually less compatible than your original file.
Version 11 does a great job of assimilating a mixture of video formats. Keep the video in its original format and follow my instructions above and you should get excellent results.
Okay but that's not really my main problem. When I try to open an existing project PE11 stops responding at Exporter Quick Time Host.bundle and I have to force quit leaving me unable to open any of my project files.
Lately several times when I am starting a new Premiere Elements 11 project, the loading stops at your "...stops responding at Exporter Quick Time Host.bundle....". I have been too busy to get at the whys, but I have found a way to move beyond it.
Right click the Taskbar, select Task Manager/Processes. Look to "ElementsOrga" which I believe corresponds to the ElementsOrganizerSyncAgent.exe and End the process. Almost instantaneously Premiere Elements 11 will open to the new project.
I need to find time to figure out why, but for now it keeps be moving forward in what I am doing.
Please let us know if that works for you the way it has been working for me.
I am strictly an Elements Windows user, but I will try to figure that out in terms of a Mac computer and get back to you.
I have been asking SG to do my Windows to Mac translations so maybe he will see this post and answer before I get back to your thread.
Let me see what I can find.
Please check out the following online article on Mac ending a process to see if it looks like it will do the task that I described in the Windows computer environment.
Thanks for providing the link, ATR. However my PE11 still stops responding at Exporter Quick Time Host.bundle even when I press "Quit". I still have to Force Quit the program which leads me no where close into opening any of my project files.
Thanks for the follow up. Just wanted to ask "Did you find a file in Premiere Elements 11 Mac named ElementsOrganizerSyncAgent.exe and was that the process that you clicked Quit to? If not, what process did you click Quit to?
Also, do you have any other version of Premiere Elements on your Mac computer besides version 11?
No, I didn't find a file in Premiere Elements 11 Mac named ElementsOrganizerSyncAgent.exe and what did to Quit my not responding PE11 is that I went into the Spotlight Taskbar, type in "Activity Monitor", click on "Adobe Premiere Elements 11 (not responding)" then click Quit. But it didn't quit after I hit the Quit button so I click the Force Quit button instead to close the PE11.
I don't have any other verison of Premiere Elements on my Mac but I have Elements Organizer which is part of PE11.
But my PE11 successfully opened up a little while ago after I restarted my Mac. And now, it's working properly without any stops at all. Weird, huh?
That is great news, the working properly now part. It is typically best to know the whys, but from time to time the whys defy surfacing.
Hope you do not have the problem again, but, if you do, please post again. My same problem (but on Windows) mysteriously comes and goes, but I have the Task Manager Processes End Process workaround. When and if I figure this issue out, I will post what it was all about.
Thanks for the follow up.
I ran into a similar issue on Premiere Elements 11 using Windows 7: On program launch, the system hung on "Quicktimehost.pm". After some troubleshooting with no success, I:
1) Uninstalled Quicktime version 7.7.5
2) Installed Quickitme version 7.6
3) rebooted my machine
4) SUCCESS-> launched Premiere Elements 11 without issue
Hope this helps a few others!
Thanks for sharing what has worked for you with this Quicktimehost.pm hang up.
Problems with the same symptoms can (often do) have different causes. Such as in this type of situation.
But it is helpful to keep a history on what works and does not work for users of the product.
I have not run into problems with QuickTime going back many versions of it and Premiere Elements - Window 7, 8, or 8.1 64 bit.
Continued success with Premiere Elements 11 projects.