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Premiere crashes with mjpeg files (Blackmagic-design)

Jun 19, 2013 10:41 AM

Tags: #design #premiere #crash #blackmagic #mjpeg #cc

I have many videos that I captured using a Balckmagic design intensity shuttle

link: http://www.blackmagicdesign.com/products/intensity/

 

This capture device has a codec for mjpeg capture, which saves a ton of space.

The problem is: Premiere keeps crashing when I use said files.

 

Hereis one example file:

https://creative.adobe.com/share/dfa2e5f5-4d30-4417-ada7-36a44ab00e93

 

It crashes at around 1:17; the position is totally random. It crashes more ofthen while playing; if you scrub around it, some times it crashes, sometimes it doesn't.

I understant that maybe the file format is not supported, but:

1-It should nicely tell me that is not supported rather than crashing

2-Other Adobe applications, like Prelude, do not crash with said file.

 

I had reported this bug a long time ago, when CS6 was kinda new, and I'm so sad to see that even in then new CC version the bug hasn't been fixed.

Hope posting it in the forums actually helps.

 
Replies
  • Currently Being Moderated
    Jun 19, 2013 8:48 PM   in reply to alraz.exe

    Downloading now...

     
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  • Currently Being Moderated
    Jun 20, 2013 7:18 AM   in reply to alraz.exe

    Worked fine here, even without any BM hardware or drivers.

     

    The only oddity is that the one file came in three times when imported, as itself, but also with two subclips called 'intro' and 'start screen'.  I can only guess that you did that on your end and PP wrote something into the XMP metadata that my PP also read.

     
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  • Currently Being Moderated
    Jun 20, 2013 7:22 AM   in reply to alraz.exe

    Not for simple playback.  GPU acceleration won't come into play for that.

     
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  • Currently Being Moderated
    Jun 20, 2013 7:24 AM   in reply to alraz.exe

    Windwos 7 and 8.

     
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