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I cant save files from Indesign CC

Jun 19, 2013 1:46 PM

I instaled the New CC and now i can only save files directly to the desktop on my mac. If i try to put them in any folder they will not save and Indesign crashes. I am having the same issue with Photoshop & illustrator.

 
Replies
  • Currently Being Moderated
    Jun 19, 2013 3:19 PM   in reply to JamesD55055

    This doesn't sound like a known issue with InDesign and I cannot produce the issue on my end.

     

    Have you tried resetting your InDesign preferences? If this doesn't work, how about launching the software under a new administrative user account?

    see: FAQ: Trash, Replace, Reset, or Restore the application Preferences

     

    As the issue persists cross products, something might've gone wrong during installation.

    Please try the suggested steps first and see if they help. Thanks!

     
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  • Currently Being Moderated
    Jun 19, 2013 4:10 PM   in reply to JamesD55055

    What does the Photoshop error message say? And, are you saving the files to a server by any chance?

     

    Could you collect the crashlog, post it on http://pastebin.com and share the link with us?

    To locate InDesign crashlog: http://bit.ly/idcrashlog

     

    Thanks!

     
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  • Currently Being Moderated
    Jun 24, 2013 11:38 AM   in reply to amxyz

    Hi amxyz,

    I have a similar issue with Indesign. The save option is just graded out, so I cannot save at all. Resetting as you suggested doens not seem to work. Hope if I let it crash that my file will restore next time I start the program.

     

    best regards,
    Daan Noppen

     
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  • Currently Being Moderated
    Jun 25, 2013 10:21 AM   in reply to JamesD55055

    Count me in on the same issue.  Thanks Adobe for yet another failure of the CC "service".

     
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  • Currently Being Moderated
    Jan 8, 2014 5:49 PM   in reply to JamesD55055

    I have the same problem running inDesign CC on my macbook pro osx 10.9.1

     

    Can't save. Option greyed out. I have reset the prefernces to no effect.

     

    Where can I get some help to resolve this? Not being able to save work isn't great for productivety.

     
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  • Currently Being Moderated
    Jan 9, 2014 10:12 PM   in reply to Daan Noppen

    Hello Daan,

     

    The issue wherein the save options are greyed out is a known issue and we have fixed this problem. You would get this issue fixed in the next InDesign update soon.

     

    Right now, whenever you encounter this issue, you can export the file to .idml and then open the .idml.

     

    Thanks,

    Dinkar

     
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  • Currently Being Moderated
    Apr 2, 2014 2:41 PM   in reply to JamesD55055

    seems permissions issue , try giving full permissions on the folder and than try to save file in it.

     
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