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danocamera2
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I'm unable to install Photoshop CC:

Jun 19, 2013 4:56 PM

When I try to install Photoshop CC, it fails and these are the errors that are encountered

 
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  • kglad
    72,213 posts
    Jul 21, 2002
    Currently Being Moderated
    Jun 19, 2013 5:03 PM   in reply to danocamera2
     
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  • kglad
    72,213 posts
    Jul 21, 2002
    Currently Being Moderated
    Jun 19, 2013 9:29 PM   in reply to danocamera2

    run the cc cleaner (http://www.adobe.com/support/contact/cscleanertool.html), restart you computer and then reinstall ps cc.

     
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    Jun 19, 2013 11:50 PM   in reply to danocamera2

    Hi danocamera2, once you've run the CC Cleaner you might find this FAQ on Upgrading to Photoshop CC handy: http://blogs.adobe.com/crawlspace/2013/06/updatingupgrading-to-photosh op-cc-faq.html#plugins

    Let us know if you're still having an issue.

     
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    Jun 24, 2013 8:20 PM   in reply to danocamera2

    Apologies for inconvenience however you can download and install Photoshop CS6 with the help of steps

    given in the following knowledge base article.

     

    http://helpx.adobe.com/creative-cloud/kb/download-previous-versions-cr eative-applications.html

     

    If you also face problem in download and install of Photoshop CS6 trough Creative Cloud Desktop app then please find the

    direct download link for Photoshop CS6 to download.

     

    You must be on a trial download page to use the links, otherwise you get an error message.

    For example, load the following page: http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements &loc=us before pasting the link into the address bar.

     

    Windows
    http://trials2.adobe.com/AdobeProducts/PHSP/13/win32/Photoshop_13_LS16 .7z
    http://trials2.adobe.com/AdobeProducts/PHSP/13/win32/Photoshop_13_LS16 .exe


    Mac
    http://trials2.adobe.com/AdobeProducts/PHSP/13/osx10/Photoshop_13_LS16 .dmg

     
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