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larryshow
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i can't get elements 11 to download

Jun 19, 2013 4:22 PM

I can't get elements 11 to download, I've tried 10 times over a 3 week period

 
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  • Currently Being Moderated
    Jun 19, 2013 5:48 PM   in reply to larryshow

    There isn't enough info to go about this problem.  First tell us what Operating System you are using;  Then tell us do you get any error messages?  Also tell us whether this is the fist time ever you have tried installing PSE11.  I am assuming you are using fairly latest hardware such that the minimum spec requirement is complied with.

     

    Good luck.

     
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  • Currently Being Moderated
    Jun 19, 2013 7:53 PM   in reply to larryshow

    If you're talking about a purchased version and you really mean download (as in to get the files from the internet) and don't actually just mean "install", then try downloading the trial and entering your serial number there.

     
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