I've spent over 2 hours on the phone with Tech Support trying to troubleshoot the following error: Could not complete your request because of a program error. This error occurs when I open Photoshop CC, try to open a file, and try to open the performence settings. I am running Photoshop CC, Mac OS X 10.8.4.
Here is basic system information:
Model Name: MacBook Pro
Model Identifier: MacBookPro8,2
Processor Name: Intel Core i7
Processor Speed: 2.2 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 6 MB
Memory: 8 GB
Boot ROM Version: MBP81.0047.B27
SMC Version (system): 1.69f4
Look in your Photoshop preferences folder for the file PSErrorLog.txt
(~/Library/Preferences/Photoshop CC Settings/PSErrorLog.txt)
That file is a log of program errors - it doesn't catch everything, but with luck it'll catch this error.
Copy the last few lines in that file and post them here.
Thanks for your response. Almost by chance, I fixed the issue. I noticed that my Library foler was locked. How it got like that, I may never know. Anyway, comparing it to other computers revealed that the Library folder should not be locked. I unlocked it, and voila! It works.