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Hallie2013
Currently Being Moderated

Permissions?

Jun 20, 2013 12:16 AM

Tags: #problem #help #mac #editor #photoshop_elements_11

"Could not save because the file is locked or you do not have the necessary access privileges. Use the ‘Get Info’ command in the Finder to unlock the file or change permissions on the file or enclosing folders."

 

I have tried this, but the folder Im trying to save to already says "you can read and write"... this is frustrating!  Please help!

 
Replies
  • Currently Being Moderated
    Jun 20, 2013 7:39 AM   in reply to Hallie2013

    More details. Version of OS X? Version of PSE? Where are you trying to save to? Not the iphoto library, I hope?

     
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  • Currently Being Moderated
    Jun 20, 2013 8:26 AM   in reply to Hallie2013

    Is this a network drive, like a RAID? If so, PSE doesn't like those. If just a regular external, what happens if you save a file to the desktop and manually drag it to the folder in question?

     
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  • Currently Being Moderated
    Jul 4, 2013 6:46 AM   in reply to Hallie2013

    What formatting did you use on the verbatim drive?

     
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  • Currently Being Moderated
    Jul 4, 2013 6:02 PM   in reply to Hallie2013

    Oh. Case sensitive may be the problem. Adobe products hate case-sensitive drives. Why did you choose that? Just curious.

     

    You can try repairing permissions on the verbatim, but I strongly suspect the problem is choosing case-sensitive. Of all the non-standard options, that's the one that's the worst for use with adobe products.

     
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  • Currently Being Moderated
    Jul 4, 2013 8:58 PM   in reply to Hallie2013

    Do you have some place to back everything up to? You'll have to erase to reformat.

     
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