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NAABT00003
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Reader 11.0.03 - “Insufficient data for an image”

Jun 20, 2013 7:36 AM

Hi! Since Adobe Reader 10.1.5 we get the message “Insufficient data for an image” for several pdf-Files.

Can anybody from Adobe analyse this pdf-files?

I can send a test-file.

 

Thanks

Thomas

 
Replies
  • Currently Being Moderated
    Jul 15, 2013 3:15 AM   in reply to NAABT00003

    Sorry, sometimes posts simply get overlooked.

     

    Yes, if you could share such a file, that would be helpful.  See How can I upload a document or other file attachment

     
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  • Currently Being Moderated
    Jul 15, 2013 7:46 PM   in reply to NAABT00003

    I have received your link; can I share that document publicly here?

     
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  • Currently Being Moderated
    Jul 15, 2013 11:45 PM   in reply to NAABT00003

    I have looked briefly at the document and get the same error, but I don't know what is causing it.

     

    I will have another look later today.

     
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  • Currently Being Moderated
    Jul 16, 2013 12:52 AM   in reply to NAABT00003

    I have had a closer look at the document, and it appears as if the image on page 2 is somewhat corrupted.

     

    Then I have done the following

    • opened the image with Photoshop; PS seems to have corrected the image.
    • saved the image as a PSD file
    • opened the damaged image from the PDF with Illustrator
    • replaced the image with the corrected image from Photoshop
    • saved the image back into the original PDF; the PDF can now be successfully opened

     

    I have sent you the corrected PDF via Acrobat.com Workspaces to your email address.

     

    Now of course I am aware that this did not solve the problem for you.  But it did, to me at least, prove that the document contained a damaged image.

     

    I can see that the document was created with Corel Draw X5.  Now the big question is: is it a problem of Corel Draw, or Adobe Reader / Acrobat 11.0.3?

     

    Have you tried to contact Corel about the issue?

     
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