down load fuji hs10 but now thumbnails show hour glass and not pic. click on houg glass and it opens. never happened before. using camera for 3yrs and no problems. any ideas
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Thanks for looking and replying. Windows xp and PSE 5.0. I have tried my other camera (Fuji compact ) and also tried changeing the sd cards around from one camera to the other, but all are the same ie. thumbnails show hour glass untill click on them to open. Not sue what else to try. B Bill
Try selecting the hourglass thumbnails (Shift+Click) or (Ctrl+click) then click on the top menu
Edit >> Update Thumbnail For Selected Items
If that doesn’t work close Elements and delete the thumbnail cache which sometime becomes corrupted.
Go to My Computer and click on local disk C and follow the path to the My Catalog folder.
C:\Documents and Settings\All Users\Application Data\Adobe\Catalog Folders\My Calalog
Inside the My Catalog folder (or whatever name you gave your catalog) you should find a CACHE file:
Highlight that file and delete it.
After deleting that file restart the elements Organizer and wait whilst it regenerates thumbnails.
N.B if you can’t see Application Data when you click on the All users folder, it may be a hidden system file. In that case click on Tools >> Folder Options and then select the View Tab. Click the radio button to show hidden files and folders, then click Apply and then OK.
I had to follow all of your instructions but I am pleased to say that it worked. Not sure how you know all that 'stuff' but I am glad you do and are willing to pass on to us 'mere mortals' your expertise. Thanks again