I am on a 1-month trial with PSE 11 and can not get my scanner to appear in the Import box, the only available selection being "WIA Support". Searching for help in Adobe Exchange I found the following:
We strongly advise you use WIA Support for your device if available. If your device does not support WIA drivers then we recommend you try updating your TWAIN driver. To install the legacy TWAIN plug-in:
Copy the Import-Export folder from
C:\Program Files (x86)\Adobe\Photoshop Elements 11\Optional Plug-ins\
C:\Program Files (x86)\Adobe Photoshop Elements 11\Plug-ins\
Can anyone tell me why Adobe "strongly" advises using Windows drivers and how, step-by-step, I carry out the above instructions to install TWAIN?
A rickshaw full of thank-yous.
If you go to:
(before doing the below, make sure pse 11 is not running)
(this on a windows 7 machine, but should work on windows 8 as well)
C:\Program Files (x86)\Adobe\Photoshop Elements 11
in that folder you should see a folder named Optional Plug-Ins and another named Plug-Ins
Double click on the folder Optional Plug-Ins, right click on the folder that says Import-Export and click on Copy
Go back and double click on the folder that says Plug-Ins, right click in an empty space and press Paste
With any luck you see your scanner on the import menu in pse 11
Thank you very much R Kelly. Your instructions were extremely clear and CANOSCAN LIDE 600F now appears in the PSE11 Import box! Now I can get back to work.
I might add that when I went back into Plug-ins and opened the Imports-Exports folder to see if TWAIN was there, it appeared as Twain_32 which I will assume is correct despite my operating system, Windows 8, being 64-bit.
Thank you again. Grateful for your help.