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Maui Hi
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Adobe X std will not print pdf.

Jun 21, 2013 9:23 PM

I have new HP envy dvt7 with acrobat X standard. and win 8. If I try and print pdf from any office document, the document just spools. I cannot delete doc in queue unless I turn computer off. If I go to task manager it says Word/Excel/Outlook"not responding".

 

I tried reinstalling Acrobat but same results.

 

Help!

 

Maui Hi

 
Replies
  • Currently Being Moderated
    Jun 23, 2013 11:53 AM   in reply to Maui Hi

    Have you done the updates on AA X, particularly if you have a 64-bit system. The updates are almost always necessary for 64-bit systems. However, there may be issues with AA X and Win8 -- I do not remember the compatibility matrix of versions versus OSs off hand. In any case, the updates are likely critical to AA X working properly.

     
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  • Currently Being Moderated
    Jun 27, 2013 11:25 AM   in reply to Maui Hi

    This is an aspect of activation that is a pain. If you get a good number, be sure to save it for future reference.

     
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