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Drib Don
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I am unable to open canon 6d raw files w/ elements 11

Jun 23, 2013 7:16 AM

I am unable to open canon 6d raw files w/ elements 11. It seems that camera raw 7.1.0.384 is installed. I tried to update and nothing happens.Any help please?

 
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  • Currently Being Moderated
    Jun 23, 2013 10:38 AM   in reply to Drib Don

    How are you trying to update? Help>Updates in the editor?

     
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  • 99jon
    12,821 posts
    Jan 6, 2010
    Currently Being Moderated
    Jun 24, 2013 3:49 AM   in reply to Drib Don

    Sometimes the Adobe servers can get busy; so try again from Expert Mode:

     

    Help >> Updates

     

    You should be able to select ACR 7.4 (see image) and then click the update button.

     

    updater-7.4.png

     
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