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Bridge CS6 crashes when changing labels on jpgs.

Jun 23, 2013 9:34 PM

Win 7. I have purged the cache, deleted the cache folder, and updated Bridge and video drivers. Its random but frequent enough to make is impossible to use. Other functions seem to be OK. Ideas much appreciated.

  • Currently Being Moderated
    Jun 24, 2013 8:09 AM   in reply to VRVan

    Try setting use software rendering in advanced preferences.  If this does not work bring up the Event View in OS and see if you can find errors, especially Faulting Module.

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    Jun 24, 2013 8:20 PM   in reply to VRVan

    Usually the Faulting Module is the error problem.  In the case above it is StackHash_616b and ntdll.dll


    Unless you have a computer guru suggest you search this out on the web.  Be wary of sites that promise to fix the problem by buying their download.

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