Why has Adobe Reader just stop working on line, when I click on a page I just get a blank page no links no discription nothing?
Per your site: "The upgade patch cannot be installed by the Windows Insaller service because the program to be upgaraded may be missing, or the upgrade patch may update a different version of the program. Verity that the program to be upgraded exist on your computer and that you have the correct upgrade patch."
I have Adobe Reader XI yet no patch exist, and I still can not read documents online with my reader which I puchased from you 8 months ago.
What is happening?
Uninstall the corrupted Reader installation using http://labs.adobe.com/downloads/acrobatcleaner.html
then download and install the latest Reader from http://get.adobe.com/reader/enterprise/
Note that the Acrobat Cleaner Tool will also remove Acrobat if you have it installed on your system.
Thank you Pat But is still isn't working... I clicked on the first file downloaded it, ran it. Then the second file to reload it, YET is still will not read online files???
What gives, what makes it just stop working...?