When rendering in Premiere Pro CC I get the messge "Error compiling movie. Unknown Error." OR the program crashes.
-Adobe Premiere Pro CC V 7.0.0 (342)
-ASUS Z87-A, Intel Core i7 4 core, 16gb RAM
-450gb+ disc space
-Also installed: After Effects, Adobe Media Encoder
-All recent updates installed
-I am using all programs through Creative Cloud
-Footage is AVCHD 720p but doesn't work with .mts or .mp4 files
-I am trying to render speed and simple cross dissolves. Neither are working
-This has happened before on a friend's desktop. I was using his machine to edit on while I was in the process of building mine. He got the same error when I was trying to export. I restarted and the issue was fine. Restarting on my machine has not solved the issue. This leads me to think it is a bug in the program?
-I have been running After Effects and it has worked flawlessly.
When I'm troubleshooting this kind of issue, I do one of the following
Does your sequence contain any still images or frame sequences with dimensions greater than 1920x1080?
If you have GPU acceleration enabled, try switching to software-only.
When I have had this happen in CS5.5, I am usually mixing video file formats on the timeline and one of the clips makes the system unhappy when I try to do an export. What's weird is I might be able to export an h.264 file, but not an mpeg-2 DVD file.
So if you are working with, say, AVCHD files and you've added an .mov file from someone's consumer camcorder, try exporting just that section and see if you get the error. If so, you might need to use a program like Handbrake to convert the problem file.
I would also take a look at this Adobe KB Article: http://helpx.adobe.com/premiere-pro/kb/error-compiling-movie-rendering -or.html
I really can't understand why this issue with pictures bigger then 1920*1080 has not been fixed yet. The program refuses to render or hangs with big jpegs since cs5. In my opinion a serious NLE should be able to handle these files..
I tried all of the options listed in: http://helpx.adobe.com/premiere-pro/kb/error-compiling-movie-rendering -or.html, it did not work.
My problem/solution was more simple, and therefore more difficult to figure out. There was some problem with the IN and OUT points in my timeline and as soon as I set it to render the Entire Sequence, it rendered properly.
// MEDIA | samurai //
I've done all the troubleshooting there is to do with this error. I might possibly have figured out the cause of these errors, which are killing my productivity. Here's the scenario;
16 or so minute timeline with 12 layers of video stacked up on it. The video zooms into the screen and zooms out (only way to explain the techcnique) but is there in the background. There is also a heavy use of Dynamic Linked AE compositions and some pictures). Sound is pretty simple. When I go to render with Mercury Playback Engine enabled, the timeline render or the export dies. It doesn't matter which one I attempt.
I thought this might be a computer issue, so I switched to a clean machine that's being put in service. Both machines though have nVidia Quadro cards (different ones). Both computers have 32GB of ram and are using SSD drives with plenty of headroom.
When I turn the MPE off by going to software only, it will render at about the same speed as my computer did in 1999 and that was with a special render card.
This is pretty intolerable and I'm believeing that since the timeline will render and the video will export with the MPE through the video card turned off, that it must be a problem with the MPE. The video cards are listed on the acceptable card web page.
Any hope at all of getting this problem fixed...and lots of people I know have this...in the (very) near term. It's a huge bug in the software ecosystem that Adobe is trying to create with CC and really needs to be addressed. "Unknown error" indeed. The system knows what happened if the thread dies.
One other note: This particular video is NTSC widescreen (because of client issues) and there are no HD clips mixed in. It's purely old standard definition video.
One other thing to try. I have had projects with a sequence setting of 29.97 FPS (drop frame) and the addition of a file at 30 FPS (non-drop frame) will cause the "unknown error" on export. Using the "modify" option on the clip to chane it to 29.97 FPS often fixes the problem.
Been there. No joy.
This is a pretty serious bug in the Creative Cloud. I can't deliver my work and that's a bad thing. I can export it as an .avi without using the MPE, but that takes hours. The resulting file size is well over 2GB, so not practical to upload.
Thanks for the idea though.
Update: I've found a (very clumsy) work around for this problem.
1. Export the part of the timeline that's giving you trouble. Use the uncompressed avi settings and export both audio and video.
2. Open up a new AE composition in the size of the video you're going to send back to Premiere Pro. Save the composition. It doesn't matter if it's in a new project or an existing project. In my case, it was another composition (of 42) in the project for this video.
3. Dynamically link the composition to the Premiere Pro project.
4. Place it exactly where it needs to be on the timeline.
5. Render the files
Overall, this takes less time than trying to export a 16 minute move in 'software only' mode of the Mercury Playback Engine.
Hope this helps anyone who has had these problems.
Cant get to the bottom of this. Seems to be a memory thing.
Forgive if this is already covered.
Error message comes up when renderer reaches graphic. In this big project, if I replace with a 50% sized graphic, we can render ok. I think(see below)
IF I open a new project and slap the LARGE version of the graphic on a timeline by itself it renders just fine.
There is an answer in this somewhere.
I have 27 gig of RAM allocated to premiere and checked activity monitor-plenty of free ram.
Hmmmm. The reason I dont like this sort of error is that I cant pre test any graphics that might cause issues as they seem to be just fine until the project grows. Now I have around 100 graphics clips in my hour long documentary. All graded. Many with motion applied.
OK. So I take motion off one clip. And it renders. Oh, so thats it...! I go back to the previous clip which I had REPLACED with a smaller 50% sized clip that had rendered just fine not five minutes previously. Remove all effects. Now it wont render.
Like the work around that Steve has given, but we are still working on the project and would like a rendered version to watch through before amending.
BTW this was happening on 7.0 and 7.1. Makes no difference.
I have now opened a brand new project. Imported the timeline(full of mislinked files BTW!) and the files causing the issue are good and render just fine.
So it isnt the file size. It isnt the FX. It isnt Motion. Corrupt project? Why just graphics clips? Must be memory issue. They are biggish files, but how big is too big? And why do they sometimes render and sometimes not?
More questions than answers, but hopefully I am getting closer to an answer, or will have helped one of you guys rule out some ideas. Might save you some time.
I have already spent hours upon hours on this, but I am not giving up. Yet.
I have recorded o na format 1920x1088,I have had the same problem amd I think I found a way to solve this.
First, add a new sequence with the same format you are outputting, say choose a DV wide screen if you want to output a 16:9 DVD.or any standard preset profile listed.
Then drag the edited sequence onto this newly added sequence,a screen will pop out ask if you want to change the setting, choose yes.
Ctrl+M to export . This works for me , hope will solve your problem.
Thanks for that-I will try it out. You mean to nest the sequence in th enew sequence?
Does it matter what output format you chose?
This is still not good that we have to find a work around!