Newbie to Dreamweaver.
I'm setting up SEO for a client whose website was built by someone else.
That person only gave me the ftp, username and password.
After trying with DW CS6 and Filezilla using the given info, I have not yet been successful in connecting to the remote server.
Besides the 3 pieces of info, what else could be missing that's preventing me from accessing the remote server?
I can share the login credential with someone whose trust worthy and willing to help.
You have got the three pieces of information required to make the
connection. You haven't said whether you get any error messages. Also,
are you saying that you have failed to make the connection using
FileZilla as well as DW?
As to sending your login details, please make sure you only send these
to guys with the tag MVP or Staff after their name. Staff implies Adobe
Staff while MVP are trusted by Adobe so you could trust them as well.
However, I don't think it is necessary to send info to anybody because
you can handle it quite easily yourself. I would suggest try to make
another connection and if it fails then contact the person who gave you
the details to double check them.
Hope this helps.
The hosting company is no help because the account is shared amongst other domains.
As for login success, none so far. The message I get is "username or password incorrect".
I assume that's either username or password problem, but since I'm a Dreamweaver idiot, I could be wrong.
That message is pretty "cut and dried". If you see that and you're unable to connect, it's in the credentials. If it makes a connection and then says you can't upload files, then it's another area, but you need to check with whomever gave you the info to be 100% certain they gave it to you correctly.
Better yet, if they built the site with Dreamweaver, have them "export" a site file (.ste) and email that to you. "Import" it into your Dreamweaver and connect., then download the site files from the server and use that for your site. If you've already begun edits in the files you have, simply move them to the new folder and replace the originals.
Who is the host? Some hosts have funny ways to make connections. For example my host (one of many) requires me to use www while others require just plain ftp.xxx.xxxx while others require just xxxxxx and password.
Hosting company is Godaddy.
I mean to simply test the connection I don't have to know the root directory, right?
There are other connection options like sftp or WedDV, I have also tried those to no avail.
Can't think of anything, really!!!
Here's the thing: I can't. The site admin has vsp set up for multiple domains so I would have to go thru her to talk to GoDaddy, but she says GoDaddy wouldn't be able to help.
Since she says she's not technical support and has refused to help (other than give me the admin credentials which seem wrong), I'm pretty much on my own to figure it out, even though the password may never work.
I'll reiterate my earlier advice:
If she built the site with Dreamweaver, have her "export" a site file (.ste) and email that to you.
If she refuses, have the site owner threaten litigation.
If she still won't send you a site file, abandon the project. There comes a point where the frustration is more than the job will ever be worth.
I agree with what everyone has suggested on this thread. However, you can send me you contact details so that I can speak to you and assist you further with the FTP issue in DW.