i recently downloaded the upgrade to reader xi, however i can now not open any pdf's, either downloads, attachments, or saved on my laptop; i'm running windows 7.
certain files appear to have opened and then disappear in a second.
would anyone be able to suggest how i can correct this?
thanks in advance
I'd recommend downloading and running the Adobe Cleaner to remove the entire application.
Before you open Reader, follow the instructions in my first post, and accept the license agreement. Then open Reader.