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lisa071
Currently Being Moderated

Adobe FrameMaker has stopped working

Jun 26, 2013 9:09 AM

Tags: #crash #framemaker_11 #book_page_count

Everytime I update a book, I receive the error message "Adobe FrameMaker 11 has stopped working" and the program closes.

 

Details are as follows:

 

OS: Windows 7

FrameMaker Version: 11.0.1.382

I have the following extras installed: Microtype TimeSavers, Book Page Count Plug-in, Elmsoft FrameScript, and Enhanced Toolbar.

 

The problem occurs when I try to update the book with half or all of the files closed. They all have to be closed in order for the Book Page Count plug-in to work properly (www.frameexpert.com/plugins).

 

The book updates just fine when more than half or all of the files are open. Please note that this happens only when I update a book that uses the Book Page Count plug-in.

 

Please help!

 

Thanks!

 
Replies
  • Currently Being Moderated
    Jun 26, 2013 9:14 AM   in reply to lisa071

    If this is a hard error message from FM, then I suspect something is damaged. Try updating the book with all files open & all warnings turned on. If that turns up nothing to fix; then try making a new book and adding files to it 1 by 1, testing the closed updating as you go.

     
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