I am using the new 27 inch iMac running Mountain Lion. I am a registered Creative Cloud user. I just installed InDesign CC and it will not start. When the splash screen appears, I get the error message in the image below.
I installed it on an identical iMac configured the same way and it runs fine. Any suggestions?
Sorry about the confusion. I changed computers and my sign in is different. I am iggy3003.
I did exactly that and it works fine, as does Illustrator, which is also acting up. But all my internet settings, email specs, everything is under the other user. Any idea what might be interferring with InDesign under the first user? Any way to troubleshoot that?
There is probably some sort of system corruption which is causing the problem. The corruption isn't in the new user.
This is why it's a good idea every couple years to back up everything and erase a disk to get rid of crud and corruption.