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Rachel-2013
Currently Being Moderated

My adobe Framemaker9 can't work

Jun 27, 2013 11:48 PM

Afterinstalled the Framemaker, everytime i started it, there will be a dialogue appers, as shows in the attachment. If click [confirm], the Framemaker will be closed automatically.

 

error.pngAnd my operating system is Windows 7.

 
Replies
  • Currently Being Moderated
    Jun 28, 2013 1:04 AM   in reply to Rachel-2013

    Ask in the FM forum.

     

    Mylenium

     
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  • Currently Being Moderated
    Jun 28, 2013 1:41 AM   in reply to Rachel-2013

    [Moved the discussion here for better help]

     
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  • Currently Being Moderated
    Jun 28, 2013 7:09 AM   in reply to Rachel-2013

    What language do you have set for Windows? Are you running 64-bit Windows 7 or 32-bit Windows 7. I have had no issue running FrameMaker 9 under 32-bit Windows 7.

     
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  • Currently Being Moderated
    Jul 1, 2013 9:12 AM   in reply to Rachel-2013

    You probably have a corrupted Linguistics folder - try renaming it & see if FM will recreate it.

     
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  • Currently Being Moderated
    Jul 2, 2013 6:02 AM   in reply to Rachel-2013

    Did renaming the Linguistics folder do anything? Or is it still failing to start? You might also check both maker.ini files to see what & where the LanguageDir entry is pointed.

     
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  • Currently Being Moderated
    Jul 3, 2013 6:03 AM   in reply to Rachel-2013

    You should have a site.dct file in the \dict\ folder – my maker.ini has:

    UserDictionary=

    SiteDictionary=dict\site.dct

     

    in the Re: My adobe Framemaker9 can't work section.

     

    I suspect that something is messed up in your installation. Did you have local admin rights to your machine when you installed FM?

     
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  • Currently Being Moderated
    Jul 4, 2013 5:02 AM   in reply to Rachel-2013

    You can have multiple versions of FM on one machine; only Acrobat fails to play nice with multiple versions on the same machine. You may just need a new profile set up as a local admin. Also give yourself rights to your local c:\ drive manually (since Vista, Windows doesn’t give you full rights automatically just because you’re a local admin – you have to do it manually). Or you can try a tool like Revouninstaller that does a great (free) job of scrubbing out applications before reinstalling.

     
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  • Currently Being Moderated
    Jul 5, 2013 5:40 AM   in reply to Rachel-2013

    What language is your copy of Win7 set to? Is it different than what language is being installed for FM?

    You may have reached a point where you need to contact Adobe Support or the TCS tech team to figure out what's going on with your install.

     
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