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Dreamweaver Business Catalyst SFTP Fail

Jun 28, 2013 5:40 PM

Tags: #dreamweaver #businesscatalyst

I really think business catalyst has some potential, but I have yet to be able to connect to it using dreamweaver cc or cs6.

 

Windows 7 x64

Kaspersky Internet Security (I have tried with it disabled)

 

When I try to connect to the servers using sftp I get the following error: (it doesn't even give me a log file)

dreamweaver.png

I have no problems logging in with FileZilla.

 

Both BC support and Dreamweaver support have been completely utterly useless.

I'm praying someone on here has come across this with a resolution. (seems to be a common problem - I have yet to fix)

 
Replies
  • Currently Being Moderated
    Jun 28, 2013 7:12 PM   in reply to meganuckhead

    Apparently this is a known problem because of the new TOU ITerms of Use).

     

    To fix this, simply login here, tick the check box and login as per usual. You should now be able to connect to SFTP without issue.

     

    Good luck.

     
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  • Currently Being Moderated
    Jun 30, 2013 12:18 PM   in reply to meganuckhead

    I am assuming you are correctly using these connection details:

     

     

    SFTP account details

     

         #

     

    • Host name - mydomain.com
    • Protocol - SFTP / SSH File Transfer Protocol
    • Port - 22
    • User name - mydomain.com/email@mydomain.com
    • Password - Your admin login password

     

     

    Notice the way username is inserted here.

     

    You might also want to check your FTP log if it has anything to suggest what is wrong.  To get the log file do this:

     

    Window >> Results >> FTP Log

     

    See this picture:

     

    2013-06-30_2016.png

     
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  • Currently Being Moderated
    Jul 3, 2013 5:25 PM   in reply to meganuckhead

    I don't think you are connecting to the right domain.  What is your domain called?  You can't connect to businesscatalyst.com because it is not yours.  Your login details should be something like this:

     

    mydomain.com/admin-username@mydomain.com

     

    Look at post #3 above where I gave you how to do it

     

    In the above mydoamin.com is an example domain but you need to use your own.

     

    From your graphics I see that you are connecting to businesscatalyst.com and this won't work.

     
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  • Currently Being Moderated
    Jul 31, 2013 1:48 AM   in reply to meganuckhead

    This problem only happens when port 22 is blocked by the proxy or local firewall. FTP log will not help as this is SFTP protocol. Can you uncheck the "automatic download" while creating the trial site and try again ? Also verify if you are able to login, in the BC Panel, using your adoeb ID.

     

    ~ Vish

     
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