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2 Computer limit for CS6

Jun 28, 2013 8:22 PM

I am enrolled at Academy of Art university and received a student version of CS6 for my classes.  I know there is a limit saying you can install the program on up to 2 computers.  I first installed the program on my compaq laptop.  Then I realized I needed a better processor to run certain programs so I wiped the hard drive and sold the computer to buy a new laptop.  I installed CS6 on the second laptop.  Worked great.  I recently bought a desktop computer and installed CS6 on there as well.  Now I get the message about the 2 computer limit.  I understand that the program has been installed on 3 different computers.  How can I eliminate the 1st computer I installed the program on then sold?  I have no way to get the computer seeing as its no longer in my possession.  I have to have these programs for school.

  • Currently Being Moderated
    Jun 28, 2013 11:44 PM   in reply to robandgee

    Contact support to reset activations and in the future make friends with Help --> Deactivate.



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  • Currently Being Moderated
    Jun 29, 2013 5:44 AM   in reply to robandgee

    Hi Robandgee,


    Sorry I cant help you with your issue but you may be able to help with mine. I am in a simular situation, I downloaded onto my IMac and now need to know how I go about re-downloading to a new Laptop. Can I ask if you purchased a disc or a download from the Adobe Site ?

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  • Currently Being Moderated
    Jun 30, 2013 1:57 PM   in reply to Fintan

    Fintan for information on how to download Adobe software please see  Also if you have purchased the software from Adobe and choose the download option then it will be available under your account.

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