I am enrolled at Academy of Art university and received a student version of CS6 for my classes. I know there is a limit saying you can install the program on up to 2 computers. I first installed the program on my compaq laptop. Then I realized I needed a better processor to run certain programs so I wiped the hard drive and sold the computer to buy a new laptop. I installed CS6 on the second laptop. Worked great. I recently bought a desktop computer and installed CS6 on there as well. Now I get the message about the 2 computer limit. I understand that the program has been installed on 3 different computers. How can I eliminate the 1st computer I installed the program on then sold? I have no way to get the computer seeing as its no longer in my possession. I have to have these programs for school.
Sorry I cant help you with your issue but you may be able to help with mine. I am in a simular situation, I downloaded onto my IMac and now need to know how I go about re-downloading to a new Laptop. Can I ask if you purchased a disc or a download from the Adobe Site ?
Fintan for information on how to download Adobe software please see http://forums.adobe.com/message/5418120#5418120. Also if you have purchased the software from Adobe and choose the download option then it will be available under your account.