I was instructed to check the EULA and then if that did not work to install Adobe Cleaner. I checked the link to complete and it wants to open in Windows Live Gallery - not sure why. So of course it will not open.
The Cleaner downloads as a .zip file. THAT should open with Windows archive tool if you don't have one of the following: WinZip, WinRAR or Stuffit Expander.
Those utilities expand .zip files to open the application contained within. You can download a free trial of WinZip at http://www.winzip.com.
Once it's unzipped you double click the AdbeArCleaner_v2.exe file and run it.