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Small_man
Currently Being Moderated

Deactivate CS3 no internet connection

Jun 30, 2013 8:37 PM

Hi All

 

I have photoshop CS3 on an old computer.  The computer’s keys have frozen and I cannot access any form of internet.  I have tried to disable it so I can reactivate it on my current computer but internet access is required to fully deactivate.  Is there a way?  Can I write to Adobe with my serial number or some other way to deactivate as this computer is so near death and PS3 is the only thing of value left on the computer.  Any help greatly appreciated.

 

Take care

 

Small_man

 
Replies
  • Currently Being Moderated
    Jun 30, 2013 8:45 PM   in reply to Small_man

    You could deactive all copies from the new computer.

    Or you can call Adobe Customer Support, explain the problem, and see if they need to deactivate all copies.

    Then you can reactivate on the computers you are currently using.

     
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  • Currently Being Moderated
    Jun 30, 2013 11:24 PM   in reply to Small_man

    You should be able to deactivate all machines from any activated machine - and since you can install on 2 machines...

     

    Anyway, Customer Support could also deactivate your licenses, and it should be relatively easy once you explain the problem.

     
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