When I try to open Photoshop CS6 it keeps telling me that I cannot open it because of the missing mscvrt.dll file I have tried the sfc /SCANNOW option but that doesn't work. It didn't repair anything. I tried restoring to an earlier point on my computer using system restore. I also tried to re-install the program but it will not allow me to do it, because it keeps saying that my serial number is invalid. I am at a loss of what to do. Any suggestions?
I have tried to reinstall my software, but It does not recognize my serial number and i've tried adobe help and all they do is confirm it is legit. I have yet to figure out how to be able to reinstall. Thanks for your help if you are able. - Tara
Ok Here is what I did. It seems to be working now. I went and found the Mscvrt10.dll on the internet and I downloaded it. Then I saved the file to C:windows/system32 folder. I also because it still wasn't working right, saved it to the adobe folders. It seems to open now. Thanks, Tara
Actually i don't believe the Msvcrt10.dll is part of the photoshop cs6 default install.
The Msvcrt10.dll usually only needed for certain older third party plugins in photoshop.
(and a few older plugins from adobe, such as Filter Factory, which used to come on the photoshop cd's years ago)
Do you have any third party plugins installed in photoshop cs6?
Interesting; I have CS6, but no msvcrt10.dll on my Windows 7 system.
What I would do if I encountered your situation is to download and install the Visual C++ 2010 redistributable from Microsoft
Windows 7 32-bit: http://www.microsoft.com/en-us/download/details.aspx?id=5555
Windows 7 64-bit: http://www.microsoft.com/en-us/download/details.aspx?id=14632
You may need to run Windows Update afterwards to get the latest security updates.
Yes I did put a few third party plugins on photoshop. They were older plugins. The program seems to open but when I open the 64 bit photoshop program It will not allow me to access the filter gallery. All I get is this error now.
I am perplexed at what to do. Should I remove these 3rd party filters?
I will do as you suggest and download the Visual C++2010 software. I have a question, with adobe web and design premium CS6, I have both the 32 bit and 64 bit loaded onto my computer. Should I be able to use both if I want to? The 32 bit program seems to have alot more filters on it, and the 64 bit seems to have little or nothing in the way of a good selection of filters to use. I have to wonder because it would seem they should both have a good amount of filters on it. Thanks so much, Tara
One other question, Should I download both and install both since I have both types of software on my computer or should I download it based on the type of windows I have which is 64 bit (Windows 7)?
This means you already have the C++ 2010 SP1 redistributable installed (but with msvcrt10.dll missing).
Try reinstalling the SP1 redistributable from http://www.microsoft.com/en-us/download/details.aspx?id=13523
Thank you again for your helpful advice. I did download it and was able to install and use the repair feature that popped up. However, It did not alleviate the problem I keep having with adobe photoshop in the no more virtual tiles can be allocated error. I still get this:
I'm at a loss at what I can do. If I talk to adobe they tell me I need tech support yet tech support isn't always there during the hours they state. Some people cannot get ahold of them because of "work" schedules and other things when they open first thing in the morning but their hours are supposed to be open as stated. This is why I came to this forum. You have been very helpful and informative. I am not sure there is an answer to this yet so I do not know what to do.