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3D menu not enabled in Photoshop Creative Cloud

Jul 5, 2013 12:24 PM

Tags: #photoshop #error #3d #not_working

Hey, I'm tying to see if the 3D features in Photoshop Creative Cloud do what I want to do but they are not enabled. Can anyone see why? Below is my computer specs. It has 2GB on the GPU so it should work.

 

Adobe Photoshop Version: 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00) x64

Operating System: Mac OS 10.8.4

System architecture: Intel CPU Family:6, Model:58, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading

Physical processor count: 4

Logical processor count: 8

Processor speed: 3400 MHz

Built-in memory: 8192 MB

Free memory: 4056 MB

Memory available to Photoshop: 7220 MB

Memory used by Photoshop: 60 %

Image tile size: 1028K

Image cache levels: 4

OpenGL Drawing: Enabled.

OpenGL Drawing Mode: Advanced

OpenGL Allow Normal Mode: True.

OpenGL Allow Advanced Mode: True.

OpenGL Allow Old GPUs: Not Detected.

OpenCL Version: 1.2 (Apr 25 2013 18:32:06)

OpenGL Version: 2.1

Video Rect Texture Size: 16384

OpenGL Memory: 2020 MB

Video Card Vendor: NVIDIA Corporation

Video Card Renderer: NVIDIA GeForce GTX 680MX OpenGL Engine

Display: 1

Main Display

Display Depth: 32

Display Bounds: top=0, left=0, bottom=1440, right=2560

Video Renderer ID: 16918084

Video Card Memory: 2048 MB

Serial number: 91199700726655736748

Application folder: /Applications/Adobe Photoshop CC/

Photoshop scratch has async I/O enabled

Scratch volume(s):

  Macintosh HD, 942.3G, 887.5G free

Required Plug-ins folder: /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Required/

Primary Plug-ins folder: /Applications/Adobe Photoshop CC/Plug-ins/

 

 

Installed components:

 

 

   adbeape.framework   adbeape   3.4.0.29366   0.1160850

   AdbeScriptUIFlex.framework   AdbeScriptUIFlex   6.3.2.30746   79.535742

   adobe_caps.framework   adobe_caps   7.0.0.21   1.248010

   AdobeACE.framework   AdobeACE   2.20.02.30665   79.535293

   AdobeAGM.framework   AdobeAGM   4.30.19.30830   79.536232

   AdobeAXE8SharedExpat.framework   AdobeAXE8SharedExpat   3.7.101.18636   66.26830

   AdobeAXEDOMCore.framework   AdobeAXEDOMCore   3.7.101.18636   66.26830

   AdobeBIB.framework   AdobeBIB   1.2.03.30665   79.535293

   AdobeBIBUtils.framework   AdobeBIBUtils   1.1.01   79.535293

   AdobeCoolType.framework   AdobeCoolType   5.13.00.30665   79.535293

   AdobeCrashReporter.framework   AdobeCrashReporter   7.0.1  

   AdobeExtendScript.framework   AdobeExtendScript   4.5.5.30746   79.535742

   AdobeJP2K.framework   AdobeJP2K   1.2.2.29712   79.248139

   AdobeLinguistic.framework      19061  

   AdobeMPS.framework   AdobeMPS   5.8.1.30604   79.535029

   AdobeOwl.framework   AdobeOwl   5.0.13   79.533484

   AdobePDFL.framework   AdobePDFL   10.0.1.30505   79.499517

   AdobePDFSettings.framework   AdobePDFSettings   1.4  

   AdobePIP.framework   AdobePIP   7.0.0.1768  

   AdobeScCore.framework   AdobeScCore   4.5.5.30746   79.535742

   AdobeUpdater.framework   AdobeUpdater   6.0.0.1452   "52.338651"

   AdobeXMP.framework   AdobeXMPCore   79.151481   79.151481

   AdobeXMPFiles.framework   AdobeXMPFiles   79.151481   79.151481

   AdobeXMPScript.framework   AdobeXMPScript   79.151481   79.151481

   ahclient.framework   ahclient   1.8.0.31  

   aif_core.framework   AdobeAIF   5.0.00   79.534508

   aif_ocl.framework   AdobeAIF   5.0.00   79.534508

   aif_ogl.framework   AdobeAIF   5.0.00   79.534508

   AlignmentLib.framework   xcode   Copyright © 2013 Adobe Systems Incorporated  

   amtlib.framework   amtlib   6.0.0.75  

   boost_date_time.framework   boost_date_time   7.0.0.0  

   boost_signals.framework   boost_signals   7.0.0.0  

   boost_system.framework   boost_system   7.0.0.0  

   boost_threads.framework   boost_threads   7.0.0.0  

   Cg.framework   NVIDIA Cg     

   CIT.framework   CIT   2.1.6.30158   151334

   CITThreading.framework   CITThreading   2.1.6.30158   151334

   dvaaudiodevice.framework   dvaaudiodevice   7.0.0.0  

   dvacore.framework   dvacore   7.0.0.0  

   dvamarshal.framework   dvamarshal   7.0.0.0  

   dvamediatypes.framework   dvamediatypes   7.0.0.0  

   dvaplayer.framework   dvaplayer   7.0.0.0  

   dvatransport.framework   dvatransport   7.0.0.0  

   dvaunittesting.framework   dvaunittesting   7.0.0.0  

   dynamiclink.framework   dynamiclink   7.0.0.0  

   FileInfo.framework   FileInfo   79.151561   79.151561

   filter_graph.framework   AdobeAIF   5.0.00   79.534508

   ICUConverter.framework   ICUConverter   3.61   "gtlib_3.0" "." "16615"

   ICUData.framework   ICUData   3.61   "gtlib_3.0" "." "16615"

   LogSession.framework   LogSession   2.1.2.1756  

   mediacoreif.framework   mediacoreif   7.0.0.0  

   patchmatch.framework   AdobePatchMatch   1.1.00.1   1.

   PlugPlugOwl.framework   PlugPlugOwl   4.0.1.34  

   UpdaterNotifications.framework   UpdaterNotifications   7.0.1.102   "7.0.1.102"

   WRServices.framework        

 

 

 

 

Required plug-ins:

 

 

   Accented Edges 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Adaptive Wide Angle 14.0, Copyright © 2013 Adobe Systems Incorporated - from the file “Adaptive Wide Angle.plugin”

   Angled Strokes 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Average 14.0 20130423.r.221 2013/04/23:23:00:00  ©1993-2013 Adobe Systems Incorporated - from the file “Average.plugin”

   Bas Relief 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   BMP 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Camera Raw 8.1 (43), Copyright © 2013 Adobe Systems Incorporated - from the file “Camera Raw.plugin”

   Camera Raw Filter 8.1 (43), Copyright © 2013 Adobe Systems Incorporated - from the file “Camera Raw.plugin”

   Chalk & Charcoal 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Charcoal 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Chrome 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Cineon 14.0 20130423.r.221 2013/04/23:23:00:00  ©2002-2013 Adobe Systems Incorporated - from the file “Cineon.plugin”

   Clouds 14.0 20130423.r.221 2013/04/23:23:00:00  ©1993-2013 Adobe Systems Incorporated - from the file “Clouds.plugin”

   Collada DAE 14.0 20130423.r.221 2013/04/23:23:00:00  ©2006-2013 Adobe Systems Incorporated - from the file “U3D.plugin”

   Color Halftone 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Colored Pencil 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   CompuServe GIF 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Conté Crayon 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Craquelure 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Crop and Straighten Photos 14.0 20130423.r.221 2013/04/23:23:00:00  ©2003-2013 Adobe Systems Incorporated - from the file “CropPhotosAuto.plugin”

   Crop and Straighten Photos Filter 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Crosshatch 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Crystallize 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Cutout 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Dark Strokes 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   De-Interlace 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Difference Clouds 14.0 20130423.r.221 2013/04/23:23:00:00  ©1993-2013 Adobe Systems Incorporated - from the file “Clouds.plugin”

   Diffuse Glow 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Displace 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Dry Brush 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Eazel Acquire 14.0 20130423.r.221 2013/04/23:23:00:00  ©1997-2013 Adobe Systems Incorporated - from the file “EazelAcquire.plugin”

   Embed Watermark NO VERSION - from the file “DigiSign.plugin”

   Extrude 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   FastCore Routines 14.0 20130423.r.221 2013/04/23:23:00:00  ©1990-2013 Adobe Systems Incorporated - from the file “FastCore.plugin”

   Fibers 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Film Grain 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Filter Gallery 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Fresco 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Glass 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Glowing Edges 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Grain 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Graphic Pen 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Halftone Pattern 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   HDRMergeUI 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “HDRMergeUI.plugin”

   IFF Format 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Ink Outlines 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   JPEG 2000 14.0 20130423.r.221 2013/04/23:23:00:00  ©2001-2013 Adobe Systems Incorporated - from the file “JPEG2000.plugin”

   Lens Blur 14.0, Copyright © 2002-2013 Adobe Systems Incorporated - from the file “Lens Blur.plugin”

   Lens Correction 14.0, Copyright © 2002-2013 Adobe Systems Incorporated - from the file “Lens Correct.plugin”

   Lens Flare 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Liquify 14.0, Copyright © 2001-2013 Adobe Systems Incorporated - from the file “Liquify.plugin”

   Matlab Operation 14.0 20130423.r.221 2013/04/23:23:00:00  ©1993-2013 Adobe Systems Incorporated - from the file “ChannelPort.plugin”

   Measurement Core 14.0 20130423.r.221 2013/04/23:23:00:00  ©1993-2013 Adobe Systems Incorporated - from the file “MeasurementCore.plugin”

   Mezzotint 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   MMXCore Routines 14.0 20130423.r.221 2013/04/23:23:00:00  ©1990-2013 Adobe Systems Incorporated - from the file “MMXCore.plugin”

   Mosaic Tiles 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Multiprocessor Support 14.0 20130423.r.221 2013/04/23:23:00:00  ©1990-2013 Adobe Systems Incorporated - from the file “MultiProcessor Support.plugin”

   Neon Glow 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Note Paper 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   NTSC Colors 14.0 20130423.r.221 2013/04/23:23:00:00  ©1993-2013 Adobe Systems Incorporated - from the file “NTSC Colors.plugin”

   Ocean Ripple 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Oil Paint 14.0, Copyright © 2013 Adobe Systems Incorporated - from the file “Oil Paint.plugin”

   OpenEXR 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Paint Daubs 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Palette Knife 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Patchwork 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Paths to Illustrator 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   PCX 14.0 20130423.r.221 2013/04/23:23:00:00  ©1989-2013 Adobe Systems Incorporated - from the file “PCX.plugin”

   Photocopy 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Photoshop 3D Engine 14.0 20130423.r.221 2013/04/23:23:00:00  ©2006-2013 Adobe Systems Incorporated - from the file “Photoshop3DEngine.plugin”

   Picture Package Filter 14.0 20130423.r.221 2013/04/23:23:00:00  ©1993-2013 Adobe Systems Incorporated - from the file “ChannelPort.plugin”

   Pinch 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Pixar 14.0 20130423.r.221 2013/04/23:23:00:00  ©1989-2013 Adobe Systems Incorporated - from the file “Pixar.plugin”

   Plaster 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Plastic Wrap 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   PNG 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Pointillize 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Polar Coordinates 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Portable Bit Map 14.0 20130423.r.221 2013/04/23:23:00:00  ©1989-2013 Adobe Systems Incorporated - from the file “PBM.plugin”

   Poster Edges 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Radial Blur 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Radiance 14.0 20130423.r.221 2013/04/23:23:00:00  ©2003-2013 Adobe Systems Incorporated - from the file “Radiance.plugin”

   Read Watermark NO VERSION - from the file “DigiRead.plugin”

   Reticulation 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Ripple 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Rough Pastels 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Save for Web 14.0, Copyright © 1999-2013 Adobe Systems Incorporated - from the file “Save for Web.plugin”

   ScriptingSupport 13.0, Copyright © 2013 Adobe Systems Incorporated - from the file “ScriptingSupport.plugin”

   Shake Reduction 14.0, Copyright © 2013 Adobe Systems Incorporated - from the file “Shake Reduction.plugin”

   Shear 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Smart Blur 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Smudge Stick 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Solarize 14.0 20130423.r.221 2013/04/23:23:00:00  ©1993-2013 Adobe Systems Incorporated - from the file “Solarize.plugin”

   Spatter 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Spherize 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Sponge 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Sprayed Strokes 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Stained Glass 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Stamp 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Sumi-e 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Targa 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Texturizer 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Tiles 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Torn Edges 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Twirl 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Underpainting 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Vanishing Point 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “VanishingPoint.plugin”

   Water Paper 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Watercolor 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Wave 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Wind 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Wireless Bitmap 14.0 20130423.r.221 2013/04/23:23:00:00  ©1989-2013 Adobe Systems Incorporated - from the file “WBMP.plugin”

   ZigZag 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

 

 

Optional and third party plug-ins: NONE

 

 

Plug-ins that failed to load: NONE

 

 

Flash: NONE

Installed TWAIN devices: NONE

 
Replies
  • Currently Being Moderated
    Jul 5, 2013 2:11 PM   in reply to steprescott

    Moving this discussion to the Photoshop General Discussion forum.

     
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  • Currently Being Moderated
    Jul 5, 2013 2:39 PM   in reply to steprescott

    if the 3D features in Photoshop Creative Cloud do what I want to do but they are not enabled.

    By not enabled, do you mean that you have a 3D menu but the options are greyed out? or something else?

     
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  • Currently Being Moderated
    Jul 5, 2013 6:24 PM   in reply to steprescott

    Something is wrong with your license - because 3D is always enabled in Photoshop CC.

     

    You may need to log out and back in to Creative Cloud, or reinstall the app to fix your license.

     
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