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Many Adobe CC programs stopped working after updating Windows 8 to Windows 8.1

Jul 5, 2013 9:54 PM

I've just updated my Dell XPS1 27 from windows 8 to 8.1, every thing looked ok until I tried to run Bridge CC and a I get the "... stopped working" error. Checking some  other programs like Indesign and Illustrator I'm finding that they open but stop responding after a short time. I'm going to try uninstalling and reinstalling to see if that solves the problem. A cautionary note to anyone contemplating the update. Anyone else experienced this?

  • Currently Being Moderated
    Jul 6, 2013 5:11 PM   in reply to adalante57

    Uninstalling and reinstall rarely solves problem.  Reset the preferences by holding down the Ctrl key and starting Bridge.  You will get a reset window.


    There may be a conflict with 8.1.  Will see if others have similar problems.  If there are send note to MS.

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  • Omke Oudeman
    4,001 posts
    Nov 27, 2004
    Currently Being Moderated
    Jul 8, 2013 1:41 AM   in reply to adalante57

    Moral to the story is don't use preview software on a production machine.



    I would prefer to use the cleaner tool after uninstalling trial versions, gives you the options to check new releases before buying


    But then again, when you depend on a production machine it is indeed wise to act carefully...

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  • Currently Being Moderated
    Jul 10, 2013 11:20 AM   in reply to adalante57

    The same thing happened to me with Bridge.

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