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Error  when installing Lightroom 5

Jul 6, 2013 12:45 PM

I keep getting this dialogue window when I try start Lightroom 5 "Ett fel inträffade när modulen skulle ändras". It means something lika "A problem occured when changing the module". Lightroom dosen't work properly and reinsstalling does not solve the problem.

 
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  • Currently Being Moderated
    Jul 6, 2013 3:00 PM   in reply to carsten.larsen@comhem.se

    Moving this discussion to the Photoshop Lightroom forum.

     

    Carsten which operating system are you using?  Did Lightroom 5 work previously or has it never worked since the initial installation?

     
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    Jul 6, 2013 3:21 PM   in reply to carsten.larsen@comhem.se

    Carsten please try uninstalling Lightroom using the uninstaller located in the Applications/Utilities/Adobe Installers folder.

     

    Once the software is removed please try installing to the default location of the Applications folder.  Also where were you choosing to install Lightroom to besides the Applications folder?

     
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    Jul 8, 2013 10:52 AM   in reply to carsten.larsen@comhem.se

    Hi,

     

    You need not to re-install to resolve the launch issue.

     

    You can follow the below steps to get rid of the launch issue.

    1) Navigate to: /Users/[user name]/Library/Application Support/Adobe/Lightroom.

    2) Do right click on Lightroom file (/Users/[user name]/Library/Application Support/Adobe/Lightroom) and select "Get info".

    3) Click on Lock icon and unlock it.

    4) Click on "+" and add the users that you see.

    5)Give "read and write" access to all the users.

    6) Click on "*" and select "Apply to all enlocsed folders".

    7) Click on un-Lock and lock it, so that you can launch the Lightroom 4.

     

     

    I wish you all the best!!!!!!!!


     

    Message was edited by: Gokkul

     
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    Jul 8, 2013 1:45 PM   in reply to carsten.larsen@comhem.se

    Did you add all the users to the list which you get when you click on "+"?

     
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    Jul 9, 2013 5:33 PM   in reply to carsten.larsen@comhem.se

    The uninstaller is located in the Applications/Utilities/Adobe Installers folder.

     
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    Jul 10, 2013 12:41 PM   in reply to carsten.larsen@comhem.se

    Then it would appear the alias did not get added.  If I understand the history of this discussion though Lightroom is now opening successfully?

     
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    Jul 10, 2013 1:15 PM   in reply to carsten.larsen@comhem.se

    You can adjust the language under the Lightroom General Preferences.  I will ask if one of my colleagues if they can review this discussion regarding your error.

     
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    Jul 10, 2013 3:21 PM   in reply to carsten.larsen@comhem.se

    To uninstall Lightroom, just delete the Adobe Photoshop Lightroom 5.app file where ever you installed it. Then reinstall it into the default location (/Applications).

    tina

     
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    Jul 11, 2013 3:06 AM   in reply to carsten.larsen@comhem.se

    Try each of the solutions provided in this document:

    Error Changing Modules http://helpx.adobe.com/lightroom/kb/error-changing-modules-lightroom.h tml

     
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    Jul 11, 2013 3:08 AM   in reply to Brett N

    As for why is Lightroom in Swedish, what language is your OS?

     
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    Jul 15, 2013 9:52 AM   in reply to carsten.larsen@comhem.se

    I'd remove the application file for Lightroom 5, remove the preferences files for all versions of Lightroom that have them, use Disk Utility to repair disk permissions, and create a new Admin-level user account, install and launch it from that account.

     

    The preferences are here: //Users/[user name]/Library/Preferences/. Note that the user Library folder won't display unless you press the Option key and choose Go to Folder, then click the Library folder that does not have a keyboard shortcut listed.

    Delete the com.adobe.Lightroom5.plist (if it's there - unlikely). Also delete the com.adobe.LightroomX.plist - the X is for any other number that has a file.

     

    Tina

     
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    Jul 15, 2013 1:13 PM   in reply to carsten.larsen@comhem.se

    Great news, Carsten, thanks for reporting back!

    tina

     
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