Recently, I got Photoshop CC. I started exploring the new features, and they're great! But when I tried to make 3D text, I couldn't do it... There was no 3D button/option. Is this a bug? If it is, how do I fix it? If not, why don't I have it, and what can I do to get it? I have Photoshop CS6 Extended, which allows me to create 3D text. I'm hoping I don't have to switch between versions every time I want to make 3D text...
Also, one more thing. When I first launched Photoshop CC, it said "Would you like to migrate your presets from Photoshop CS6?" I chose No, because I had no idea what this would do, since I'm not the most experienced Photoshop user. I hope this didn't cause my problem.
Not migrating the presets should have no impact for your case.
What OS are you using? And which version of Ps CS6 do you have (13.0.5, or 13.1.2)? Does your video card have 512MB VRAM? You can check that by going to Help> System Info... and looking down the list for 'Video Card Memory:'
Make sure you are using an RGB document too.
I have a 64-Bit operating system, 4 GB of computer RAM, and a AMD A8 Graphics Card. The brand of my computer is ASUS. I am running Windows 8, as well.
When I scroll over Photoshop CS6 to look at the version, etc., all it says is 184.108.40.206. I'm not sure what version it is. All I know is that it is Photoshop CS6 Extended.
I couldn't find the Help > System Info on my computer. I searched up "System Info" in the windows 8 search menu, and all that came up was "System", and "change location settings". I clicked on System, and it brought me to my pc info page. I didn't find the VRAM anywhere there.
EDIT: I searched a tutorial on how to find the RAM on my video card. My total available graphics memory is 2026 MB, my dedicated video memory is 512 MB, my system video memory is 0 MB, and my shared system memory is 1514 MB.
Also, I always use RGB Color documents for Photoshop.
Ps CC is version 14.0.0. Launch the application and then go to Help> System Info... from the application menus. I believe the AMD A8 is a CPU that you can pair with a discrete GPU. Do you have a link to the ASUS model with tech specs.?
Are you able to get Ps CS6 to generate 3D layers on the same machine? If so, then it is likely that the video card (or driver) is reporting less than 512 MB VRAM.
This is what my Help > System Info is:
http://pastebin.com/muwxtyXi (Photoshop CC)
If you mean generate 3D layers on Photoshop CS6 on the same system as in generating 3D text, using the 3D workspace, etc., then yes, I can do all of that stuff on the same laptop.
I couldn't really find a "tech specs", but I found several shopping sites for my same computer.
http://shop.amd.com/us/All/Detail/Notebook/K55N-DS81(This is the official page for it.)
Is that pref. diaolog from Ps CC or Ps CS6? I'm as baffled as you that 3D is missing. You're screenshot looks like what Ps CS6 non-extended would show.
I'm hoping to have an AMD A10 system with Win 8 to take a look at tomorrow. I'll let you know what I find. Do you know if there are any newer drivers for your machine to fix any Win8 issues?
I'm 100% sure that the preferences that I showed was from Ps CC, and there's proof in the screenshot. If you look on the task bar, you will see the Ps CC icon, and it shows that it is open.
I doubt that I have any Windows 8 issues, considering that I reset my computer to default / factory settings not too long ago.
In the 4th post of this forum, I pasted a pastebin link to the System Info of both Photoshop CC, & Photoshop CS6. Just scroll up on this page, and you'll find it.
So I have a very similar AMD APU with Radeon HD 7620G and the same driver version. I get the 3D features active and working for Ps CC. OS is also Win8 x64.
Did you install the app using the CC desktop app, or did you get it via direct link?
It appears to be acting like the Ps non-Extended version.
I have the exact same problem except that I have OS X Mountain Lion and I am on a 27" late 2012 iMac!
I am using Photoshop CC 12.0
And my graphics card (GTX 660m has 512mb of memory)
I am really disapointed that I'm unable to use the 3D function of CC
You put all that effort into capturing the various settings, why not capture the error as it happens as well? "Can't make nothing in 3D" doesn't tell anyone much about what might be going wrong.
I've the same 3D compatability issue. It doesn't show up on the tabs. My vram is 1024 mb and i use the adobe photoshop cc 64 bit with windows 7 ultimate 4 GB ram and all matching criteria for the software. I badly need this 3d button. And am using it in RGB mode only, still not working! Please help. Thank you.
From what I can see you have two graphics cards installed which are not the same. Adode Photoshop has a problem with a configuration like that.
Multiple video adapters can cause problems with GPU-accelerated or enabled features in Photoshop. It's best to connect two (or more) monitors into one video adapter. If you have to use more than one video adapter, make sure that they are the same make and model.
Otherwise, crashes and other problems can occur in Photoshop.
Note: Using more than one video adapter does not enhance Photoshop's performance.
Many folks don't realize they don't need more than one video card to drive more than one monitor. Modern cards can often drive 3 or more monitors. If it's possible, disable the Intel interface and reconfigure your system to use just the nVidia card.
Oh that's a new lesson for me!! Thanks JJMack and Noel for it.. But now i've problems with changing the display driver. My default driver is intel hd 3000 and when i tried uninstalling it it goes back to standard vga display only and i dont know how to make my nvidia driver(nVidia GT Geforce 520 MX) as the default driver. I tried searching for an answer but couldn't find a solution! Please help with that... Thank you!
I have never had two display adapters in a machine or run Windows 8. What I would try on your system would be to get into the device manager and then expand your display adapters the right click on the intell display adapter on click on Disable. Shutdown. Hook both displays the the Nvidia adapter and boot.
My default driver is intel hd 3000 and when i tried uninstalling it it goes back to standard vga display only and i dont know how to make my nvidia driver(nVidia GT Geforce 520 MX) as the default driver. I tried searching for an answer but couldn't find a solution! Please help with that... Thank you!
The VGA display thing is exactly what you would expect to happen if you remove your videi card driver. I haven't read the whole thread, but unless there is some very special reason, you need to update the driver. Not remove and replace.
Go to the nVidia site and take it from there
You'll need to plug your monitors into the nVidia card. I'm sorry for any miscue; a nVidia driver can't operate an Intel interface. The intent is not to have two interfaces.
I don't know your particular hardware. Do you have the ability to drive all your monitors from the nVidia card?
If so, is the Intel adapter in your machine on the motherboard? If so, there may be a way to disable it entirely via BIOS settings. That would be the best approach.