I have been using CS-5 extended for several years without any issues. Bridge now freezes completely when any directory or folder change is attempted (small activity icon turning on the bottom left of screen). No mouse action will activate any part of the software. The software works perfectly as long as a directory change is not attempted.
My only recourse is to use Task Manager to end the entire program once the software freezes. I don't want to completely uninstall PS. Is there a solution to this problem? Mini-bridge (from inside PS) does not work either as it's trying to access Bridge.
Please respond asap with a solution. CS5 continues to work flawlessly, and I don't know the cause of this bridge problem. I have a complete virus suite and have not detected any problems on the PC.
New Hampshire (603)-433-1357
Thanks a million for this solution. Bridge is now reset, and functions perfectly. This has saved me hours of time doing an uninstall / re-install and re-establishing all of my preferences.
I'm not sure that I understand about "files not being changed in the process." Isn't a fresh install going to start the entire suite as it's new (out of the box)? Are there remnants still remaining after a clean "uninstall" that will re-start the "new" bridge program with (the old) file interface errors?
I have not uninstalled and re-installed the software suite as your "reset bridge" using the cntrl button during bridge start fixed my problem.
Thanks for the ongoing,
No the preference file will remain the same even with a new reinstall. If you format your HD then the file will be erased.
Have responded to may users that have uninstalled and reinstalled and problem remains. Resetting preferences solved the problem.