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znallman
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Adobe Premiere Elemenets 11 Cutting webcam video in half?

Jul 10, 2013 8:08 PM

Tags: #problem #error #off #adobe #windows_7 #elements #webcam #up #failure #problems #mess #premiere_elements #cutting #footage #premiere_elements_11

bandicam 2013-07-10 23-06-18-689.jpgIve been using elements 11 to edit lets play vidoes for 2 months now. i always add my webcam in and put it over the video as facecam and its always worked but just today for some unknown reason the software has decided to cut the webcam footage off and dont mean like the legth i mean the ENTIRE top half of the videos gone. Only the bottom half is visible ill insert image of what im talking about i would just like a solution to it as i used to work perfect and now its decided to mess up.

 
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  • Currently Being Moderated
    Jul 11, 2013 5:33 AM   in reply to znallman

    Microsoft just dropped in a mega-load of updates this week.

     

    It might be a good idea to check Apple for the latest version of Quicktime, Bandicam for the latest drivers for your web cam and, just for good measure, ATI or nVidia for the latest drivers for your graphics card. It's often best not to trust Windows to update these drivers.

     

    EDIT:

    I just noticed that your webcam video is listed in your Project Assets as a WMV file.

     

    Did you not use Premiere Elements to capture your webcam video? I would not recommend using another program to capture this video if it's going to save it as a WMV file. WMVs are not the best format to use as source video, and they can cause buggy behavior.

     
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    Jul 11, 2013 7:19 AM   in reply to znallman

    You might want to see a few threads from the PrPro Forum:

     

    http://forums.adobe.com/thread/514025?tstart=0

     

    http://forums.adobe.com/thread/1251905?tstart=0

     

    As Steve points out, MS seems to have pushed out an update, that kills some video editors.

     

    Good luck,

     

    Hunt

     
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    Jul 11, 2013 7:40 AM   in reply to Bill Hunt
     
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    Jul 18, 2013 5:54 PM   in reply to znallman

    Having the exact same issue.  Let me know if you resolve it and how.  Thanks!

     
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    Jul 18, 2013 6:35 PM   in reply to djbowyer

    djbowyer

     

    The 1/2 wmv display problem in Premiere Elements and its fix are highlighted in the Announcement at the top of this forum as well as in numerous threads, including this one.

     

    And, so far, all reported cased, have been resolved by deletion of the Windows Update kb that is causing the problem and that is detailed in the Announcement.

     

    Have you been there and done that?

     

    The following thread and the threads cited in it give further details if you need them.

     

    If you are still having problems in this regard, please report back and let us know where you are running into a problem with the fix given.

     

    Thanks.

     

    ATR

     

    Add On...Here are some relevant very recent threads on the matter.

    http://forums.adobe.com/message/5508375#5508375

     

    http://forums.adobe.com/message/5507606#5507606

     
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    Jul 18, 2013 7:45 PM   in reply to A.T. Romano

    Hi and thanks ATR,

     

    I did delete the update and it did fix the problem...which is nice.  Now what?  Do I never update Windows again, or wait for the next fix?  Do I wait until the video drivers all make an update?

     

    At least temporarily, this did solve the problem.  Thanks for the help!  I did need to get a project done.

     

    djb

     
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    Jul 18, 2013 9:02 PM   in reply to djbowyer

    djbowyer

     

    Thanks for the update.

     

    I think your best course would be as suggested in one of the many threads that presented this issue.

     

    a. Set the Windows Update so that you require notification before any downloading and installing of Windows Updates. This way you get to pick and choose which ones you want and you surely do not want that particular kb.

     

    b. I believe it was nealeh who first suggested right clicking that kb if it shows up in the Check for Updates and selecting Hide. That is supposed to stop it from getting active again.

     

    Here is a sampling of thread discussions that have been going on...

    http://forums.adobe.com/message/5507606#5507606#5507606

    http://forums.adobe.com/message/5508375#5508375#5508375

    http://forums.adobe.com/message/5517266#5517266

     

    Many more.

     

    ATR

     
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