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Can not change shortcut-properties

Jul 10, 2013 10:50 PM

Tags: #shortcut

Hello together,


in use RoboHelp HTML I can create shortcuts, but I can not change shortcut-properties.

When I save the changes an close the shortcut-properties window and open this window again, then canges are not saved.


Also I can not see the shortcut 3D-Symbol.


We are using RoboHelp 10 on a winows 2013 terminal server.

I have 2 colleagues. She can change the properties and can see the shortcut-3D-Symbol.


What can we do?


Thanks and regards





Fehler RoboHelp Html.jpg


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