...ok here is the short story. Nove 2011 i purchased Acrobat x, installed it om my computer. I just purchased two additional computers. I contacted customer service they directed me to license.adobe.com to down load procedures. i downloaded and registered "sucessfully" but after several attempts to create pdf from scanner (same printer i use from the other computer to create pdf docs) it does: 1...pop up window "Bad parameter."...2...I attempt to close Adobe Acrobat, pop up window says"This operation is not allowed, since scanning in progress."...3...i retry this a dozen times...go to un-install BUT instead a attempt "Repair" to down load twice...4...I attempt to close adobe acrobat several times with no sucess...5...i attempt normal shut down of computer (multiple times)...and i get warning tht adobe acrobat is still open ...i do forced shutdown...i am looking at un-installing program and starting all over. This seem like it would/should be a trouble free opperation. I spoke w/ customer rep, was directed to download program, did so and resistered....whats up with that...;(
Original system Adobe Acrobat X downloaded to:
Computer: acer Extensa 4220 Intel T1400 @ 1.73GHz 2 GB ram 80G hard drive 32 bit OS...
Printer: HP officejet 6310 all-in-one
This has operated since Nove 2011.
New/Used computer that Adobe Acrobat X was down loaded to, two days ago, is:
Lenovo Intel Pentium P6100 @2.0 GHz 4 GB ram 750G hard drive 64 bit OS.
This computer is directly conected to the same printer/scaner...
Thanks for your input Mylenium...
...thanks for your input Jeff...
...is ther any connection between 32 bit and 64 bit processors and the Adobe software downloaded ?
...What kind of scanner/printer issues should i be looking for ?
...The Lenovo prints to this (HP Officejet 6310v) printer/scanner just fine, even thru my home network...i am wondering if i should un-install the purchesed sw and re-install a trial version to test your theory?...What do your think ?...
Tommy I have just moved your discussion to the proper forum. The users in this forum should be able to provide additional assistance. You may also want to search the Scanning & OCR Acrobat sub-forum for other Users who may have faced similar difficulties.
Some older scanners don't support presets. If this is the case, you can try this workaround as taken from this technical note Error: Bad Parameter | Acrobat.
In the Configure Presets dialog, choose the scanner attached to your computer from the Scanner pop-up menu.
- From the File menu, choose Create > PDF from Scanner > Configure Presets.
In the Configure Presets dialog, click the pop-up menu to the right of the Scanner field and choose the scanner connected to your computer.
Click OK, and then choose Create > PDF From Scanner.
Thank you Lori AUC...this allowed me to creat adobe doc...i do feel stupid...hay got another question for you...from the stupid column
...once the scan is complete it does not show the pop up window asking if i am thru or do i want to scan another page
...how do i slelect this question to come up ?
...this issue occures most the time on another computer i use...but sometimes it does ask if i am thru...my scanner has a tendence to eat paper if i use the feeder...so most times i will lie docs in one by one...and then i have to stack
them...me not like that option...
thanks again...you make happy...