I already have explained the issue, but it seems that nobody is out there.
After the update of Premiere CC 2 days ago, my project (a feature film) started crashing every time that I click on the play button.
I saved it as a new version and I have been able to work with an unthinkable delay, because if I make a minimal change all the project is rendered.
Beside that, there is a delay of about 20 seconds since the moment when I hit PLAY and the actual moment when the movie start running.
Has someone had issues with this update?
Create a brand new project in Premiere Pro's latest version.
Import the older project into the new project.
Does that help?
Also, have you checked to make sure you are using the Mercury hardware acceleration in the new version?
I do not want to sound unpolite but I am an expert, and that was the first thing that I did.
I am working with Premiere Pro CC from the first day that it was released and since Premiere CS4 I have worked with every version (still asking to myself why I switched from Final Cut to this horrible software).
Yes, I created a brand new project.
In fact I have 8 new projects of the same movie created in a month, thanks to Premiere Pro CC.
Every single time that there is a problem, that is my first step in order to find a solution.
Thank you again.
Thank you, John.
Just wondering why someone of the Adobe team does not show up in this forum.
And yes, I have all the requirements covered in order to run Premiere Pro in the best possible way.
As I said in the original post, it was an issue that came up when a small update was done on July 9th.
Who knows what the #$%$# Adobe sent to my computer.
I think after I fix this issue I will turn off my internet for a month in order to have a peaceful ending for this project.
wondering why someone of the Adobe team does not show up in this forum.
Sometimes they do. Even more frequently lately. But this is not a direct line to Adobe support, it's a user forum, so getting Adobe's attention here is never guaranteed. For that, you need the bug report:
>already have explained the issue, but it seems that nobody is out there
Just FYI - starting a new message means you need to provide all relevant information in the new message... there are too many messages here for you to count on people remembering from one message to another
It is difficult to tell who is and is not experienced, and with 11 posts on the forum as of the time I type this, it is even more difficult to tell. With limited experience on the forum you didn't know that you needed to supply more information with your question, like are you on a Mac or a PC. What the media type is, and what your hardware configuration is, would be useful. See the link that John supplied.
Since you tried the easy stuff already, then it gets complicated.
I don't mean to be impolite, but an experienced editor has a backup from before the upgrade, because nobody upgrades in the middle of a project without cloning their OS/Programs drive, just in case. I know that Adobe didn't push the upgrade, you had to tell the software that you wanted the new versions.
Just go back to the backup disk until you either finish the movie or solve the problem.