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new computer & activation problems

Jul 11, 2013 11:05 PM

Tags: #problem #help #error #9 #deactivation #activation #elements_9 #photoshop_elements_9 #activation_error #license_deactivation #deactivation_error

I recently got a new computer, and moved everything from my old one onto this new one. Pictures, files, programs, everything. I also deactivated photoshop elements on my old computer. When I installed it onto my new computer, everything was fine for a few days. Then I started getting error messages every time I went to use photoshop: "Photoshop is active on two computers. Please deactivate it from one computer." But I did?? I went onto my old computer and even searched "photoshop elements" and found nothing. I can't deactivate it, because I already did and then deleted it! It's not there anymore....but I'm not allowed to use photoshop on this computer now unless I buy two lisences because apparently I have it on two computers (but I don't!!). What do I do??? I really need to use photoshop for something...


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