When I import a wmv video file (created by premiere), encore only shows the lower half of the video. The upper half is black.
It seems to be not depending on the video-size (resolution), as I experimented with different sources.
The videos were made in HD (progressive) and I exported them via Adobe Premiere in several wmv movies (including pal, 25fps, widescreen).
I know that this is not the way to create a dvd, I actually exported the files from Premiere to burn them on a data-dvd only.
Now that I try to make my first attempts in Encore, I only used the files for practice but wonder why Encore is not able to interprete even not-optimal sources right...
When I try to import the files via Adobe Bridge, the mwv videos are shown right but as soon as they are imported in Encore, there is only the lower half left !
What is the reason for this behaviour ?
There seems to be no way to change the video inside Encore (for correction) - transcoding for instance does not change the effect.
Can anone help ? I know that I have to use another file format to create a DVD, but just in case you have to use a wmv file... it should not cut off the upper half of the video !
I have a wmv that I use for various tests. Not a good idea, but it was handy, and then there it was in test projects.... But I have no problems with it. So I assume there is something in the particular wmv export settings you are using that freaks Encore out. Encore is not a robust app for dealing with odd sources.
thats weird - I have exactly the same problem that occured to me today, but not the other day. Wonder if there is an update that has been passed out that has effected thi? Will watch the responses you get with interest!
I used the standard export definitions from Premiere CS5.5 (windows media / download the pal-widescreen source for high quality = 720x576 pixel, codec Windows Media Video 9, 25 fps, pixel D1/DV Pal widescreen 16:9) for instance.
But it doesn´t matter which template I use, all other versions (from HDTV 1080p to HDTV 720p) had the same result.
Avis make no problems, but as soon as I choose the files, Premiere exported as wmv, Encore cuts off the upper half... :-(
I understand how video formats work, but I don´t have any idea why Encore is unable to import the full picture...
I also checked if there are any updates available, but the updater declared all installed versions as up to date...
By the way, Ahead Nero Vision has no problems with the import, but since I own Encore, I would prefer to use the Adobe software.
A windows update broke this. Several threads in the Premiere forum with a link; rolling back is the short term fix.
Edit: This thread includes details:
thanks for your investigation, this is typical for windows ;-)
I´ll have to render some footage into the dvd-format for test purposes now and will avoid using wmv.
A rolling back is too difficult - I do always update windows and who knows how far back I would have to go... (I´m sure the "update" is mentioned in the Premiere forum, but it is easier to use another file format in Premiere when exporting videos...)
I´m pleased with the knowledge, that I did nothing wrong, ´cause I was not understanding the problem... but I wonder that there is no update for encore 5.1 solving the problem...
but I wonder that there is no update for encore 5.1 solving the problem...
A developer of a non-Adobe video player responded on the Premiere forum that Windows must control the code closely; part of digital rights management issues. It does not appear practical to work around this. The good news was that Microsoft is working on it.
It appears that Microsoft has issued the fixed update:
See the "Update FAQ" section:
"Why was this bulletin revised on August 13, 2013?
Microsoft revised this bulletin to rerelease the 2803821 update for Windows 7 and Windows Server 2008 R2.
The rereleased update addresses an application compatibility issue in which WMV encoded video could fail to properly render during playback. Windows 7 and Windows Server 2008 R2 customers should install the rereleased update."