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installation of Technical Communications Suite components fail

Jul 12, 2013 7:51 AM

Tags: #presenter #installation_failure #captivate_cs6

I've migrated from a laptop with Windows XP to a Windows 7 64 bit laptop. Post migration I re-installed Technical Communications Suite 4. During the installation I get an error that Presenter failed to install because PPT 32 bit is not present. Additionally, Captivate cannot create swf files. Please help resolve these issues.

 
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  • Currently Being Moderated
    Jul 12, 2013 10:47 AM   in reply to RoxanneM

    What version of TCS? What version of Office?

     
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    Jul 26, 2013 11:24 AM   in reply to RoxanneM

    Did you have local admin rights when you installed TCS4? You may need to uninstall & reinstall it again. If the problem persists, give Adobe Support a call - it's usually a free call for installtion issues.

     
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