I've migrated from a laptop with Windows XP to a Windows 7 64 bit laptop. Post migration I re-installed Technical Communications Suite 4. During the installation I get an error that Presenter failed to install because PPT 32 bit is not present. Additionally, Captivate cannot create swf files. Please help resolve these issues.
Did you have local admin rights when you installed TCS4? You may need to uninstall & reinstall it again. If the problem persists, give Adobe Support a call - it's usually a free call for installtion issues.
At this point I don't recall if I had full admin rights or not. My user is a member of the Admiinistrators Group currently, but don't know whether that was the case at install time. I'll try calling and see if I can get some guidance. Thanks for the suggestion.
Alisha in Adobe support was able to resolve the problem:
Also, do the same to the file in the following location : C:\Program Files\Adobe\Adobe Captivate 6 x64\AdobeCaptivate.ini.
This seems to have worked.