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ffoggy
Currently Being Moderated

Problems searching an index

Jul 13, 2013 9:55 AM

I am having problems searching an index in Acrobat X. When keyword searching an index on both my laptop and desktop, I can see the documents which contain the keywords in  the left hand search window, but when I attempt to click on the document I receive the "There was an error retrieving text" error. I did not have this problem prior to the installation of version X, and was using version 7 before. I am running Windows 8 machines, and both my laptop and desktop are having this issue. Anyone have any ideas?

 

Thank you

 

Adobe.jpg

 
Replies
  • Currently Being Moderated
    Jul 13, 2013 12:28 PM   in reply to ffoggy

    Can you try re-creating the index?

     
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