I have a brand new install of photoshop elements and premier elements (and organizer). Photoshop and organizer are working flawlessly. Premiere hangs on close almost every time. If I edit video then close and say "no" to save changes it hangs for sure. I can do a complete reinstall then it will open and possible close once or twice. Once it exhibits the hang behavior it seems that install is toast. The OS itself is a month install of fully updated mountain lion. Other apps I have on this computer are failrly straightforward but who knows. I'm hoping someone has seen something similiar. I really dont want to have to do a complete rebuild just because premiere wont work.
I am strictly an Elements Windows user, nonetheless my first question would relate to just what is on that Timeline for that particular project that is hanging when you go to save/close or just close it without saving? I looking for video and audio compresson, frame size, frame rate, pixel aspect ratio, duration, file extension and such.
How are your Scratch Disks set up (Edit Menu/Preferences/Scratch Disks)? Have you used the program long enough to pile up preview files as well as conformed audio and video files?
Thanks AT for the response. I am very new to PrE so bear with me. I figured it out and didnt find the exact culprit but maybe this will help someone. I knew something was wrong with something in the realm of Adobe so I removed everything I could....elements photoshop and premiere, reader, and flash. Also I did what I call a thorough removal...on a mac uninstalls are a bit more work I essentially did this:
find / -xdev -iname "*<program name>*"
This finds anything on the local filesystem and ignores case for say premiere or organizer. After de-Adobe-ing my system completely I reinstalled reader, flash, photoshop elements, premeire elements and now all is well. It is important to note that the automated adobe uninstaller leaves a ton of stuff behind. I have a suspicion the fix was in the manual removal somewhere.
Thanks for the follow up information which is very helpful to all.
Great job of troubleshooting and stick-to-it-tiveness.
With issues that defy troubleshooting, typically I suggest the deactivation, uninstall, reinstall of just Premiere Elements with the use of ccleaner (regular and registry cleaning) in between the uninstall and reinstall to get at leftovers +. But when the problem persists in spite of, then more drastic measure are indicated.
Keep up the good work.