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Ligia Prado
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Why linked sound to a pdf does not work when I send the pdf to someone else?

Jul 15, 2013 2:16 AM

Hi guys, I've been working on an interactive pdf (Adobe Acrobat Pro for Mac) and linked some sounds to it. Then I send it to a friend who also used a Mac but she is unnable to hear the sounds. What could the problem be?

 

Cheers

 

Ligia

 
Replies
  • Currently Being Moderated
    Jul 15, 2013 2:43 AM   in reply to Ligia Prado

    You are using Acrobat Pro - but what version?

     

    What exact software are they using to view their PDF? (Including the possibility of using a browser)? What version of Adobe Reader if any is installed?

     
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  • Currently Being Moderated
    Jul 15, 2013 2:45 AM   in reply to Ligia Prado

    Silly question, maybe, but did you also send her the audio files? And are

    they in the same relative path to the PDF as when you created the links?

     
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  • Currently Being Moderated
    Jul 15, 2013 11:59 PM   in reply to Ligia Prado

    she used but probably the same

     

    There really can't be a "probably". You need to specify the software to use, and to verify it is used. There are now many, many non-Adobe PDF readers with less features. Mac OS includes one (Preview). Many browsers now include their own.

     
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