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llbeck02
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Can't install PSE in new OS

Jul 15, 2013 7:25 PM

I had PSE 6 on both my laptop and my desktop.  I upgraded my desktop from Vista to Win 7 prox64 and have the original install DVD.  When I try to install in my new OS it installs properly but on first use it asks for serial number.  I type the correct number and it says "The number that you entered is not valid...." I suspect that it may not allow because of the registration of my old installation.

 

How many computers are allowed?  Do I need to deactivate the software on my laptop (the only other computer with the same PSE serial number)?  If so, can I reactivate on my laptop when I need the software in the field??

 
Replies
  • Currently Being Moderated
    Jul 15, 2013 7:51 PM   in reply to llbeck02

    Most versions of photoshop elements 6 don't have activation and if yours did, you'd probaly get a different message like that you have pse 6

    activated on two other computers.

     

    There are 24 numbers in the serial plus the dashes between each set of four numbers, so you would type

    (the X's below represent numbers)

     

    1057-XXXX-XXXX-XXXX-XXXX-XXXX

     
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    Jul 15, 2013 8:05 PM   in reply to llbeck02

    I forgot to add the number should be on sticker on back of the dvd case that says serial number.

     
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    Jul 16, 2013 12:48 PM   in reply to llbeck02
     
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