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Can't install PSE in new OS

Jul 15, 2013 7:25 PM

I had PSE 6 on both my laptop and my desktop.  I upgraded my desktop from Vista to Win 7 prox64 and have the original install DVD.  When I try to install in my new OS it installs properly but on first use it asks for serial number.  I type the correct number and it says "The number that you entered is not valid...." I suspect that it may not allow because of the registration of my old installation.


How many computers are allowed?  Do I need to deactivate the software on my laptop (the only other computer with the same PSE serial number)?  If so, can I reactivate on my laptop when I need the software in the field??

  • Currently Being Moderated
    Jul 15, 2013 7:51 PM   in reply to llbeck02

    Most versions of photoshop elements 6 don't have activation and if yours did, you'd probaly get a different message like that you have pse 6

    activated on two other computers.


    There are 24 numbers in the serial plus the dashes between each set of four numbers, so you would type

    (the X's below represent numbers)



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  • Currently Being Moderated
    Jul 15, 2013 8:05 PM   in reply to llbeck02

    I forgot to add the number should be on sticker on back of the dvd case that says serial number.

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  • Currently Being Moderated
    Jul 16, 2013 12:48 PM   in reply to llbeck02
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