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chops888
Currently Being Moderated

InDesign CC crashes when opening CS6 indd file... help?!

Jul 16, 2013 10:40 AM

Tags: #crash #open #indesign #import #cc #file_opening

New computer, Windows 8 64-bit, fresh install of Adobe CC. Installed InDesign CC, tried opening my CS6 book project (has about 19 indd documents in it) and CRASH "Adobe InDesign CC has stopped working". No reports or logs that I can see. I was working with these files with InDesign CS6 on another machine yesterday.

 

Been through enough InDesign updates to know that this is definitely not normal.

 

Any help here? I can't work until this is sorted out.

Branched to a new discussion.
 
Replies
  • Currently Being Moderated
    Jul 16, 2013 10:44 AM   in reply to chops888

    You might try Exporting the individual documents from the Book file as .idml (with a new name) and reimporting into a new CC Book file.

     
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  • Currently Being Moderated
    Jul 16, 2013 10:45 AM   in reply to chops888

    Try exporting each of the individual files to .idml from CS6, open those in CC and save as new files (back up the old ones, or pick new file names so you don't overwrite what you have), then create a new Book project in CS6 and add the new files.

     
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  • Currently Being Moderated
    Oct 11, 2013 6:33 AM   in reply to chops888

    I tried this advice and it is still not helping me. I saved my cs6 files as .idml and it's still crashing like crazy whenever I open. I tried trashing my preferences, still does not help.

     

    HELP ME, my indesign CC is useless.

     
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  • Currently Being Moderated
    Oct 11, 2013 9:50 PM   in reply to teemto_dlr

    CC? Have you applied the latest update? Lots of font problems in the 9.0 release.

     
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    Oct 12, 2013 2:05 AM   in reply to Peter Spier

    Yes, I have the latest updated version.

     
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  • Currently Being Moderated
    Oct 12, 2013 3:54 AM   in reply to teemto_dlr

    OS? Any third-party Plugins? Do you have a crash report?

     
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