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Elements 11 Preference setting hung up while loading

Jul 16, 2013 6:56 PM

I just bought elements 11 and just imported my photos from folders. I was then following directions from adobe re setting preferences and the program got hung up (Loading prompt never ended)  with edit-preferences-folders.  FYI I have a pentium quad core 2.80 GHz processer, 64 bit operating system and 4 GB of RAM

 

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