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jimmymega
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Why do I get Microsoft Visual C++ Runtime error when I open Premiere Elements 11  on my windows 8 ?

Jul 17, 2013 3:19 PM

Why, when I open Premiere Elements 11 on my windows 8,  do I get"Microsoft Visual C++ Runtime error. This application has requested runtime to terminate it in an unusual way.Please contact the application support team for more information."
Any solutions, thanks, Jim B.'

 
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  • Currently Being Moderated
    Jul 17, 2013 3:33 PM   in reply to jimmymega

    jimmymega

     

    Is this a "it worked before but not now" or "it never worked before" issue?

     

    How long have you been using Premiere Elements 11 on Windows 8? Can we assume Windows 8 64 bit?

     

    Here is a prior thread here that discussed the issue. Please review to see if anything in the thread applies to your situation.

    http://forums.adobe.com/message/5129399

     

    More later.

     

    Thanks.

     

    ATR

     
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  • Currently Being Moderated
    Jul 17, 2013 5:30 PM   in reply to jimmymega

    jimmymega

     

    We will follow up when you have time.

     

    I am not sure if there is a misunderstanding in the communications. Please see

     

    but how do I identify the "http://forums.adobe.com/message/5129399 ? Is there somewhere where there is the number 51229399?

    When you click on that link, it should open to a thread with a discussion on troubleshooting the Microsoft Visual C++ Runtime Error situation. Did the link not open. It seems to be working. Please try clicking the link again and let us know the outcome.

     

    Thanks.

     

    ATR

     
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  • Currently Being Moderated
    Jul 17, 2013 5:45 PM   in reply to jimmymega

    Here is a link where you may search for Microsoft help

     

    http://search.microsoft.com/search.aspx?mkt=en-US&setlang=en-US

     
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