I installed the Adobe software for Elements 5.0. The catalog won't open. The new laptop uses Windows 7. Could that be the problem? If so, how do I rectify the problem?
The correct way to do this, as suggested in these forums, is to backup the catalog on the old computer and then to restore it on the new computer.
Please tell us how are you trying to "open" the catalog on your new computer? If you tell us this then perhaps we can tell you exactly where you are going wrong.
Actually, I did eventually get it to open. However, the photos are no longer tagged. I recovered the photos from my external hard drive, which is where I always stored them.
So you are saying that I would need to actually to a BACKUP from ELEMENTS itself? If I do that, the tags will still be attached to the photos? I have over 6000 photos. I do not want to have to reorganize and re tag them again.
Thank you for any suggestions you can provide!