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Mr. Michael J. Vaughn
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help

Jul 20, 2013 6:32 PM

I enterd my redemption code but forgot to write down my serial code and now have no way to know my serial

 
Replies
  • Currently Being Moderated
    Jul 20, 2013 6:44 PM   in reply to Mr. Michael J. Vaughn

    Mr. Michael J. Vaughn

     

    What version of Premiere Elements are you using and on what computer operating system is it running?

     

    What is your redemption code?

     

    Have you registered your version of Premiere Elements yet?

     

    If you have you should be able to find your serial number at Adobe under your Adobe Account.

     

    How did you purchase the product...boxed or from online download from Adobe?

     

    Let us start here. It sounds like contact with Adobe may seem in order.

     

    We will be watching for your follow up.

     

    Thanks.

     

    ATR

     
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