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Riccardo Pesare
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Why Premiere Elements 10 asks me to update my Nvidia GeForce 9200M GS ?

Jul 22, 2013 5:23 AM

Tags: #help #adobe #video #nvidia #update #10 #premiere_elements #please #premiere_elements_10 #elements_10 #windows_vista_32bit #urgenthelp #hp_pavilion

Why Premiere Elements 10 asks me to update my Nvidia GeForce 9200M GS to the newest version even if i've got the february's version? The driver (Nvidia GeForse 9200M GS) isn't compatible? Should i change it? How can i do? Please help me,

Thanks

 
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  • Currently Being Moderated
    Jul 22, 2013 6:26 AM   in reply to Riccardo Pesare

    Riccardo Pesare

     

    If you have the latest compatible driver for your video card (as confirmed from the web site of the manufacturer of you video card), then please doing the following to see if it will address the issue:

     

    Remove the BadDrivers.txt file found in Windows 7 and 8 64 bit path:

    Local Disk C

    Program Data

    Adobe

    Premiere Elements

    10.0

    in the 10.0 Folder is the BadDrivers.txt file that you delete.

     

    Make sure that you are working with Folder Options Show Hidden Files, Folders, and Drives active so you can see that path.

     

    Here is the thread that first brought to attention BadDrivers.txt file in this type of matter. Please check out the rationale for its being which is also described in the thread.

    http://forums.adobe.com/thread/732067

     

    Thanks. We will be watching for your follow up.

     

    ATR

     
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  • Currently Being Moderated
    Jul 22, 2013 11:00 AM   in reply to Riccardo Pesare

    Riccardo Pesare

     

    Thank you for the update and additional information.

     

    I think that you should give deletion of the BadDrivers.txt file a try. But with your Windows Vista 32 bit, the path that I posted will not apply to you. I do not have Windows Vista 32 bit, but I do also have Windows XP 32 bit. The path to the BadDrivers.txt file there is:

    Local Disk C

    Documents and Settings

    All Users

    Application Data

    Adobe

    Premiere Elements

    10.0

    and in the 10.0 Folder should be the BadDrivers.txt file that you delete. It is a small file (about 1 KB and is described as a Text document).

     

    In all cases, make sure that you have Folder Options "Show Hidden Files, Folders, and Drives" active so that you can see the path. Let me know if any of the above helps you find that BadDrivers.txe file in your Windows Vista 32 bit. If in doubt, do not delete anything unless the file specifically is named BadDrivers.txt file.

     

    Based on your results, we will decide what next.

     

    Thank you.

     

    ATR

     
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  • Currently Being Moderated
    Jul 22, 2013 2:19 PM   in reply to Riccardo Pesare

    Riccardo Pesare

     

    I would encourage you to delete it and see the results.

     

    Another BadDrivers.txt file will be generated automatically to replace it.

     

    Many have been down this path, including myself.

     

    It is worth the try. If it takes care of the problem great. If not, the video card driver message may be coincidental to under problem related to other factors. Or, as suggested in the link about the txt file, the point may be reached where video card replacement, rather than driver update, may be indicated.

     

    Looking forward to the outcome.

     

    Thank you.

     

    ATR

     
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  • Currently Being Moderated
    Jul 22, 2013 3:07 PM   in reply to Riccardo Pesare

    Riccardo Pesare

     

    Many thanks for staying with the troubleshooting.

     

    I am sorry that the outcome could not have been better.

     

    When you get a chance, please let us know the outcome.

     

    Best wishes

     

    ATR

     
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