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Gamergirl-sayz-hi13
Currently Being Moderated

Photoshop wont open over something I did a long time ago

Jul 23, 2013 6:14 PM

I have photoshop downloaded but it wont open. You see, I had it from a free trial from last year and the button is still in my computer. So now that I have the Cloud AND Photoshop I was hoping it could work again but now, when I get to that page with the big blue button that says "Download" nothing happens!!!

 

What I think is that a while ago when I FIRST got to that page, I clicked it there was a pop out that said Run, the usual. BUT I clicked something then checked to do it each time (I dont remember WHAT option I clicked) but now NOTHING HAPPENS!!!! PLEASE help!

 
Replies
  • Currently Being Moderated
    Jul 24, 2013 5:55 AM   in reply to Gamergirl-sayz-hi13

    Hi there,

     

    Welcome to the Community!

     

    We would need system information or which operating system are you using? Are you on Creative cloud website and clicking on download?

     

    To start please go to https://creative.adobe.com/products/creative-cloud and download Creative cloud app after that you can install any software you want including Photoshop. If you click on Download and nothing happens, it seems to be a problem with a browser, change the browser and try again.

     

     

    Thanks!

    Ankit

     
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  • Currently Being Moderated
    Jul 29, 2013 3:25 PM   in reply to Gamergirl-sayz-hi13

    Can you send us a snapshot of the download link you are trying? You can insert the image by clicking the camera icon when you reply. We need a bit more info to help.

    Thanks,

    Madison

     
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