When I attempt to open PP CS6 it displays the initial launch screen and then says "Adobe Premiere Pro has stopped working." Before posting this question I tried:
1) uninstalling and reinstalling PP CS6
2) uninstalling and reinstalling Creative Cloud manager
3) running in compatibllity mode
4) launching PP CS6 while pressing shift and alt keys (to reset preferences)
5) updating video drivers
My other Adobe apps launch and operate perfectly. Any advice is appreciated!
What are the specs on your system?
If you're on Windows, please update the driver for your processor. That step has resolved a crash-on-launch for several customers.
Do you have any codec packs or third-party effects or transitions installed?
In the bottom left corner of the "Premiere Pro has stopped working" dialog, there should be a link that reads "View problem details." Please click that and paste just the top few lines here (see the example here: http://forums.adobe.com/thread/1261230?tstart=0)
These threads might have some other suggestions:
Finally got PP to fully launch by disabling my NVIDA driver. So I uninstalled and reinstalled it but PP still will not launch when it's enabled. Do I need to intall an older driver version? Thanks for the replies!
That depends on which driver you're currently on. Numerous Premiere customers have reported problems with the 320.xx version, although I'm not sure whether crashing on launch is among them. In any case, we recommend using 311.50 for the time being.