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Adobe Premiere CC Crashing

Jul 23, 2013 9:39 PM

Tags: #error #preview #windows #can't #exporting #crashing #render #clips #gtx #cc #660

I just started using adobe premiere so sorry if I don't know what I am talking about. Every time I try to preview stuff on the timeline or render a video, adobe premiere cc crashes. If I try to make the video, put it in queue and start the queue it still tells me it has stop working even if I closed it and only have media encoder open. Even then I can not render anything. I have re-installed it, tired to use different GPU drivers, CPU drivers, sign out and in to creative cloud. Nothing has worked. If you know a way this could be fix please let me know. Specs: i5-2320 @3.00GHz, 8GB Ram, 1TB Hard Drive, GTX 660 and all of it is on Windows 7 64-bit.

EDIT: Just installed Quick Time to see if that would help. Did not help at all.

 
Replies
  • Currently Being Moderated
    Jul 23, 2013 9:52 PM   in reply to computerma1

    Been hearing way too many crash stories with CC... reminds me of CS4 days...
    What's the type of media you're trying to edit and where did it come from?

     
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  • Currently Being Moderated
    Jul 23, 2013 10:15 PM   in reply to computerma1

    Try using another video file like this sample from blueskyfootage.com
    http://www.blueskyfootage.com/Video_Formats/40-042731-H264hdFormatSamp le.mov


    Cut and export that see if you have any trouble...

     
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  • Currently Being Moderated
    Jul 24, 2013 12:47 AM   in reply to JaysonM-Y

    If Mercury Playback Engine is set to GPU Acceleration, please try turning it off: File>Project Settings>General.

     
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  • Currently Being Moderated
    Jul 24, 2013 11:15 AM   in reply to computerma1

    AVI is a container format.  So your video files could be encoded in who-knows-what format.

     

    My recommendation would be to convert them to another format before bringing them into Premiere.  You can try using the Adobe Media Encoder, or perhaps something like Handbrake.

     
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    Jul 24, 2013 12:05 PM   in reply to computerma1

    Have you installed any updates since then?

     
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    Jul 24, 2013 1:07 PM   in reply to computerma1

    You could just convert the Dxtory clips using a program like

    MediaCoder

    Mpeg Streemclip

    or

    Handbrake.

     
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  • Currently Being Moderated
    Jul 28, 2013 6:52 PM   in reply to computerma1

    What formats do Dxtory allow you to export to?

     
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    Jul 28, 2013 9:25 PM   in reply to computerma1

    Great. Lagarith is a great codec but it's about 30gb per hour I think... but I don't think it takes that long for a match. You're doing a game montage am I right?

     
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